Question about Sony Handycam HDR-HC1E HDV Digital Camcorder

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Sony camcorder has knocking noise in recording or playback

Sony HDR-HC1E camcorder has knocking noise when recording or playing back. The camcorder has only done 12 hours of recording since new! Whenever the tape drive is operating at normal speed, either for recording or for playback, the camcorder makes a continuous steady knocking noise which sounds like a clock ticking rather fast. This noise is picked up by the internal microphones and by the Sony Gun-Zoom ECM-HGZ1 microphone which I usually use. The knocking noise ruins the sound track, especially as I am mostly videoing animal behaviour in natural settings. By way of diagnosis, it may be helpful to know that if the camcorder is held vertical with the lens downwards or if the camcorder is held completely upside down, then the noise stops. As soon as the camcorder is returned to the normal position or to a vertical lens-up position, then the noise resumes. There is no knocking in fast-forward or fast-rewind. I would appreciate any possibly helpful suggestions for a cause or solution or hearing about the experiences others who have encountered this problem. Unfortunately I am far from any Sony service centre and far from anywhere I could buy an off-camcorder microphone.

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There is a problem with the mechanism. The clicking is likely to be a gear slipping. While not having a major problem with the tape function, over time this will become a major headache. If the unit is under warranty, request warranty repair. If not, then seek an authorized service center for the repair. This is not a DIY repair. The mechanism needs to be fixed and an alignment done.

Dan

Posted on Sep 18, 2009

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Try using tapes of different sizes. a big tape may be exerting stress on the mechanism

Posted on Sep 18, 2009

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