Question about Whirlpool ED5SHAXM Side by Side Refrigerator

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Whirlpool Refridgerator - Damper Control Noisy

Whirlpool Bottom-Mount Refrigerator Model # GB9SHDXPS01
Control, Damper Part# 8208195

Shortly after we purchased our refrigerator we noticed that it was gradually getting noisier. With 1 month before the warranty expired we had a service call to replace the Damper Control. That solved the problem for about 8 - 10 weeks but now it is noisy again and the warranty is expired.

I'm positive that I can replace the part myself but how can I be sure that the replacement part doesn't become noisy as well? Does Whirlpool have a bulletin or superseded part that is more reliable?


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  • bcarmich Mar 09, 2009


    I'm in Canada and they say that the part is not covered after the warranty period even if it was recently replaced within warranty.

    I bought a new part and installed it myself but the part I replaced looked like plastic components of the housing were deteriorating after only 4 months.

    If the new part fails in 4 months and no improvements are made to the replacement parts then it will cost me $150.00/year just to own this POS.

    I'm very dissappointed with Whirlpool.


  • Nicesuit
    Nicesuit May 11, 2010

    You are in the UK? if so any fault that was reported and repaired within the warranty period is covered for a further 12 months after the repair. They will hit you with it may cost you X amount for the repair but if it is the same thing they can not charge you.



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SOURCE: Whirlpool ED5PHAXSB side by side refrigerator not cooling...

There are a lot of possibilitys. You'll have to use the process of elimination.

But it could be the thermostat (make sure your setting is midway) The milk spoiling indicates it is too warm so bacteria is breeding

Get a refrigerator / freezer stand alone thermostat (about $5) That will give you accurate readings. The fridge shoud be between 35 and 40 F and the freezer 0 plus or minus 3 when set correctly

It could be your condensor fan is clogged or just that your coils need cleaning (underneath or behind) Use a vacuum with the brush end or chisel point. Dust can cut you efficiency by 20 or 30% by itself.

Assuming this is frost free model the defrost timer may be acting up in the freezer.

Forgive me for not knowing where the coils are and if it is frost free but I can't find a manual for this particular model. However the principles apply in any case.

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If it's flooding, it's NOT the drain pan. It's probably the water valve has gotten stuck in the open position. Hope this helps!

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