Question about Dell Inspiron 1420 Notebook

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BSOD in Vista, then restarts itself in XP

Hello,

I used to get a BSOD randomly whith Vista... Then, I eliminated Vista and installed XP and the installation worked OK, but when i begun to install some drivers that missed, my laptoip restarted itself (no BSOD)... Now It restarts itself randomly after about 2 minutes of work

Can you help me?... What can I do?

Thank you

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  • 3 more comments 
  • franklinrdl Mar 02, 2009

    The laptop keeps restarting and there aren't error messages in the event viewer... I reinstalled XP and everething was working ok. XP loaded several drivers by itself during the installation process but there were some drivers missing... Then, everything seemed to be working fine until I installed the first missing driver manually. In that moment I got the mysterious restart again... After that, I tried to complete the installation of all missing drivers while the computer kept restarting randomly... still can't find a solution

  • franklinrdl Mar 02, 2009

    The laptop keeps restarting and there aren't error messages in the event viewer... I reinstalled XP and everething was working ok. XP loaded several drivers by itself during the installation process but there were some drivers missing... Then, everything seemed to be working fine until I installed the first missing driver manually. In that moment I got the mysterious restart again... After that, I tried to complete the installation of all missing drivers while the computer kept restarting randomly... still can't find a solution

  • franklinrdl Mar 06, 2009

    So far, I've find out the BSOD appears even before the installation of the first driver... The BSOD I'm getting is Code 0x00000124 BlueScreen

  • ice48507
    ice48507 May 11, 2010

    Hmm... Will it boot in safe mode? Last known good?

  • ice48507
    ice48507 May 11, 2010

    The driver you installed before the BSOD. What was it for?

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  • Expert
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I checked the stop error and the stop error you are getting is a hardware failure error. I like the suggestions given by Geekman. The only problem you might have is that you may not be able to do a system restore if you cant get windows to load into any mode. If you run into a problem with getting into the system after one of your updates then there are ways to do a system restore manually. You can do it with the command prompt or a Windows Preinstall environment like Barts PE. Heres a site with the step by step instructions depending on how you want to do it:

http://www.icompute.info/System_restore_from_xp_cd.htm

http://www.icompute.info/restore_with_B_PE_disk.htm

Posted on Mar 07, 2009

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  • Dell Master
  • 32,281 Answers

You have a driver problem, possible conflict.
Go to the Device Manager and see which devices that need installing and are not working.
You could disable the drivers you installed and enable one driver at a time and test for stability before you enable another driver.
OR
You could reinstall XP again or restore back to a date before you installed any drivers and then install one driver at a time and run your laptop for a while to see if it is stable before you install another driver.

Posted on Feb 27, 2009

  • Chris Hingee
    Chris Hingee Mar 07, 2009

    What was the 1st missing driver you installed?

    Have you installed the Windows Service Packs? For XP you need to install SP1 first and then install SP3 (SP3 includes SP2).

    This should be done before you install the drivers.

    This problem started after the driver was installed and this is the cause of your problem.

    I would go to the Restore point before the installation of this driver, and after the restore, check and the computer to see if it is functioning properly. If you haven't install the Windows Service Packs do this defore you Install the other drivers next. Suggest you download the latest drivers first.



    You may have to reinstall Windows again to get a clean install.

    If you do, create a Restore Point (give it a name Clean RstP + date) so you can go back to this in the event a driver install didn't work. You can create subsequent Restore Points as required.

    Also after you have installed the drivers and all your programs, I would create a new Restore Point.



    Check the Dell WEB site to download the new drivers (get the latest XP version) also use the Service tag number, this will ensure you will get the correct drivers for your model laptop.



    This is time consuming but it is worth the trouble to get a stable functioning computer, besides you have learnt something.

    Have fun.



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