Question about Fax Machines

3 Answers

My fax machine does not receive. It is Canon JX500. I have tried page 51 RX settings but it will not go back to standby and is permanently on AUTO PRINT OFF/RECEIVED IN MEMORY

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  • nanmeck Feb 27, 2009

    i could not follow the instructions. I need more detail. What are RX settings and how do I get to them?

    You say the machine will be forced to print. What will it print?

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  • Master
  • 495 Answers

Hi,
Try these steps:

Receive Mode Setting
On the operation panel, press the following buttons to select the appropriate receive mode.

  1. Press <Fax>.

  2. Press <Menu>.

  3. Press the right or left arrow button to select [Receive mode set], then press <OK>.

  4. Press the right or left arrow button to select the receive mode that best suits your needs, then press <OK>.


    FAX ONLY MODE: When you want to receive only faxes automatically with your machine, or have a dedicated telephone line for FAX use only.

    MANUAL MODE: When you receive mainly voice calls and sometimes faxes, or want to receive faxes manually.
    ANS MACHINE MODE: When you want to receive voice messages on your answering machine and receive faxes automatically.
    FAX/TEL AUTO SW: When you want to receive faxes automatically as well as voice calls.
    DRPD: When you have subscribed to a DRPD service with your telephone company.

  5. Press <Stop/Reset> repeatedly to return to fax standby mode.

Posted on Feb 27, 2009

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  • Fax Machines Master
  • 19,396 Answers

Just reset settings, you can do this from the menu or just unplugging printer power cord for ten minutes.

If the machine still does not send faxes test it on a different phone outlet and test a replacement phone cable.

Posted on Feb 27, 2009

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  • Fax Machines Master
  • 13,433 Answers

Start by unpluging the fac wait a minute or to and plug it back in. See if it helps.

Posted on Feb 27, 2009

  • 1 more comment 
  • Ekse Feb 27, 2009

    On the RX settings change the option settings - set whether the fac prints out received documents even when the ink level is low.

    It should force the fax to print right away, see if that helps.


  • Ekse Feb 27, 2009

    It will print the Fax.



    Press menu

    Then select User settings by pressing the down and up arrows.

    Then select RX settings again by pressing the same buttons



    in rx settings you need to find option settings, and turn it on.

  • Ekse Feb 27, 2009

    after you have enabled this setting the fax will print the received fax instead of storing it on the memory, if it doesn't print it after this adjustment there is another one we will have to adjust. But please adjust this first and get back to me.



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Welcome FixYa! I'm the expert that has chosen your issue to fix. Now let's get started!

I believe the issue is that your machine is set to Manual Mode. The manual mode is used where you have only one phone line and you only receive occasional faxes. In this mode, the machine won't automatically take faxes, but you can send faxes fine.

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