i have installed my laser jet on pc succesfully...i can print papers...i can use copy....but when i push the scanner button, i will recive an error...that says..: not set up on pc"...what should i do??
i couldnt find anything related in cd...
can u please help me in that??tanx..
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Its a scanner error - often these can be fixed.
The poster above forgot you have 2 scanners. Your error refers to the laser/scanner which is the unit that writes the information to the drum of the toner cartridge for printing. A bit different and a little harder to get to. The laser/scanner is the black box that sits above the toner cartridge on the frame and you have to remove the scanner/adf unit to get to it. The service manual has directions. When you remove the laser/scanner it you open the black box carefully you will see a chrome motor wheel towards the back that spins. Usually the shaft of that motor has become to tight with debris or other material and can not get up to speed. Sometimes there is a small clip that secures the motor in place and other times you can just lift up the chrome piece and it comes out. In either case you need to place one tiny drop of synthetic oil down the shaft of that motor, put the chrome piece back on, spin it a few times to make sure it is smooth and then put everything back together. It should then work. If not then the laser/scanner needs to be replaced. The first thing you will want to do is check the flat ribbon cable on the left side of the printer that plugs into the board. It will be the thinner cable.
This scanner error - often these can be fixed.
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Turn the printer off and then back on. Does it go to the ready state? or does it come up and error? If the error only comes up when asking the printer to print then the printer probably has a worn paper pickup roller. You can take the old roller out and rotate the rubber tyre a little.
52.x PRINTER ERROR alternates with
To continue turn off then on
Possible printer control panel error messages52.0 PRINTER ERROR52.1 PRINTER ERROR52.2 PRINTER ERRORDescription
A temporary printing error occurred. The x
can equal one of the following:
0 = Scanner error
1 = Scanner startup error
2 = Scanner rotation error
This error can also indicate a problem with the shutter tab on the print cartridge.
Turn the printer power off, and then turn on the printer power.
If the message persists, check the print cartridge for damage.
Check the way your print Jobs Spool up in your PC. you may have a totally different set up for printing in your new computer that takes two or three extra steps(such as spooling the print job) prior to actually sending it to the printer to be printed. If you have a user manual for your new computer, check the printer set up and see if it is set up to print directly to printer or print to spooling folder then to printer. Also try a different driver if you wish, I know the 2430 can use either PCL5 or PCL6 drivers... I'd start there and see if there is a difference.... the problem isn't your printer obviously its the way your computer is communicating to it. Best of luck to you.