Question about Lexmark Pro X125 All-In-One InkJet Printer

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Lexmarkx125 will scan larger pictures but smaller ones.

My scanner will scan pictures from recently that are larger in size, but when I tried to scan older pictures that are a lot smaller it says to open cover and remove paper jam. Any suggestions on what I can do to fix this problem?

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Here are some instructions from the Lexmark X63 which was similar to the X125.

The Lexmark X63 uses a sheet fed scanner, intended to scan 8 1/2 x11 inch paper.

  • To scan a document between 5 1/2 inches and 8 3/4 inches wide, center the document between the paper feed guides leading into the scanner and make sure the document is held straight,. Do not bend the document as it is fed into the scanner.
  • To scan photos or pictures that are 5 1/2 inches wide or smaller, you will need to use a flatbed scanner, or "mat" the image into a regular letter-size paper and scan the entire page. When the scan process is complete, crop out the picture using the AUTO CROP option in the Scan and Copy Control program or the photo-editing software.

Posted on Feb 27, 2009

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I have a Brother MFC-8840Dn (full legal-size flatbed as well as document feeder). I use Windows XP Pro and a USB connection. I'm not sure my fix works with other Brother models or different Windows operating systems, but it's a way to start troubleshooting at least.

I've always been able to print legal-sized pages from word processing or spreadsheet programs and receive legal-sized faxes. But I never could make legal-sized photocopies or PDF scans. The image was always cut off at Letter size. The fix is a Brother Utility set-up setting:

*** Go to Start / All Programs / Brother / MFL-Pro Suite MFC 8840Dn / Scanner Utility. (This link may also be called something like Scanner Settings.)
*** At the "Maximum Scanning Size", select "Legal" instead of "Letter/A4".
*** Click OK and restart your PC for the new setting to take effect.

It's like magic -- I can now scan a full legal-sized PDF, whether on the flatbed or through the ADF. I also tried a compressed TIFF scan and it came out fine.

**** Make sure your software and/or Brother Control Center scanning configurations are set to Legal if that's what you want for the particular image scan. The Brother Utility setting simply enables the option of choosing the larger legal-sized paper, which then allows the full legal-sized image scan, You always have to set your software to make that choice, just as you would to make and print smaller images on Letter, A4, envelopes, etc. (NOTE: I always start scans through software on my PC, like Adobe Acrobat or PaperPort, and the Utility Setting fix is working fine. However, I just tried pressing the SCAN button on the front panel of the MFC itself with a legal-sized document on the flatbed and through the document feeder. I still got Letter-sized image scans. So, there must be another setting somewhere for starting scans directly from the MFC that I'll locate later.)

I was about to buy a different brand of scanner because of the frustration with legal-sized images. It's like having a new scanner now :) I hope this Utility Setting info helps you troubleshoot your legal-sized image problem.

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Two questions for you to help with a solution:

1. What operating system are you using?
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If you can scan smaller size images at 2400 dpi then it is possible to scan the image in two (or more) parts (upper half / lower half) and then re-assemble the image in an editing program.

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