Question about Epson H6000II Thermal Printer

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Can't find driver for Epson TM-H6000 for Vista 64-bit OS

I just received an Epson TM-H6000 Thermal Printer for use with my POS system. However, I am running Microsoft Vista, 64-bit OS version. I have searched the net for 5 hours trying to find compatible drivers for this, as epson does not yet make a driver for vista for this printer. I have downloaded several other printer drivers that I seen people post saying that they were compatible, but with no luck. Please, if you know of any driver download, tip or trick, or anything else that can help me get this to work, please let me know. I will be up for several more hours trying to figure this out. Thanks.

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  • jamesnjewell Feb 27, 2009

    What is windows custom? Do you have the url?


  • jamesnjewell Feb 27, 2009

    Chinmay, thanks for responding. However, it will not let me register since I am in the U.S. It has me go to the american site, which in turn sends me to, which has no vista downloads on it. I will look up an address in europe somewhere and try to register with that I suppose, and hopefully that will work so I can get to the download section.

  • jamesnjewell Feb 27, 2009

    Ok, well I registered under McDonald's address (lol) in England and then took a look around. It looks like they have several vista downloads available, but only for the 32 bit system. I am running on the 64 bit system, and any time I try to use the drivers for the 32 bit system, I get an error saying I cannot use the 32 bit driver on a 64 bit system.

  • jamesnjewell Mar 07, 2009

    The techs at Epson e-mailed me back and told me that they do not have a driver for this printer that is compatable with any 64 bit system at all, let alone Windows Vista. And as far as I can find, there is no 3rd party driver for this printer either. Just an update/FYI.

  • efuzone Apr 30, 2009

    hello, i understand you are not getting driver for this printer in vista, but i want it for my windows xp same printer can u please provide me this printer driver for windows xp.. please reply to me

  • efuzone Apr 30, 2009

    hello, i understand you are not getting driver for this printer in vista, but i want it for my windows xp same printer can u please provide me this printer driver for windows xp.. please reply to me

  • Anonymous Mar 25, 2014

    can epson dlq 3500printer work with 64bit comp and what changes are required?


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hi i have a same problem as u have. but for now i am using generic driver using generic text drive only. and pls dont forget to keep ur port as com1 plus change ur bit to 19200 otherwise that also will not work.

Posted on Apr 30, 2009

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I checked on Epson site.They have Vista drivers there.But the thing is that you have to register on there site.and then afetr login in you can select and download your vista driver.
you can check the following link.Just register.It is free.



Posted on Feb 27, 2009

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Go right to windows custom,key in drivers,down load software,then windows will send drivers that you need,under windows update.

Posted on Feb 27, 2009

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1. Do you get any error message?

I would suggest you to follow these steps and check if it helps.

Method 1:

Try following the steps mentioned in the below link to install the printer and check if it helps:

Method 2:

Try downloading the drivers from the below link, install and check if it helps:


Download and save the Windows Advanced Printer driver package from here..

When downloaded, double click the file to start the unzip process..

You will see a PDF document in the list to be unzipped..

Double click the PDF to open it and then save the PDF to your hard drive..

There is a section in the document which explains how to install the printer in Windows 7 32 and 64-bit..

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