Question about HP Officejet J5780 All-In-One InkJet Printer

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HP Officejet J5780 All-in-one Injet prints a grey line down the right side of the page when copying using the automatic document feeder. It does not show up when printing; and it does not show up when copying from the glass on the copier. I have cleaned the glass, the mirror, the paper trays, the rollers. Its as if it is picking up an artifact during the autofeeder copy process.

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Lift the feed area and look at the small glass plate where the auto feed paper is actually scanned. That needs a good cleaning. Since the paper runs across it even a tiny little obstruction such as paper left from a paper jam or a dot of ink from that pen you used to unstick that last paper jam (maybe its just me??). That one dot turns into a line when the paper rolls across it. Clean well and the line will dissappear.

Posted on May 27, 2009

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