Question about HP Officejet J5780 All-In-One InkJet Printer

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HP Officejet J5780 All-in-one Injet prints a grey line down the right side of the page when copying using the automatic document feeder. It does not show up when printing; and it does not show up when copying from the glass on the copier. I have cleaned the glass, the mirror, the paper trays, the rollers. Its as if it is picking up an artifact during the autofeeder copy process.

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Lift the feed area and look at the small glass plate where the auto feed paper is actually scanned. That needs a good cleaning. Since the paper runs across it even a tiny little obstruction such as paper left from a paper jam or a dot of ink from that pen you used to unstick that last paper jam (maybe its just me??). That one dot turns into a line when the paper rolls across it. Clean well and the line will dissappear.

Posted on May 27, 2009

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How do i get my hp officejet j6480 all in one scan both sides and print


To automatically scan and print, you need to use the automatic document feeder (for letter-sized documents) and have the HP Automatic Two-sided Printing Accessory installed.

Then to use the duplex printing feature, you need to set the printer properties to use the duplex feature. In Windows, open a document to print then click on File Print. Choose Setup and then Properties or Preferences (depending on your OS). Then click on the Features tab and set Two-sided Printing to Automatic. (This is a drop-down menu on the Features tab.)

You also need to set the scan settings for two-sided in the HP Solution Center. (If you just want to copy the document, you can set this from the Control Panel on the J4680.)

If you want to do this manually, you can scan each side of the pages. Then print them one page at a time. Then when the ink is dry, put the page back into the paper tray. (Note: this could result in paper jams.) The printer prints on the underside of each page put into the paper tray with the top of the page printing on the forward part of the page.

I hope this helps.

Cindy Wells

Jun 19, 2012 | HP J4680 Office Jet All-In-One Printer

2 Answers

Like many other people I have a vertical line down the copy, using the document feeder, not the plate glass. on my HP officejet J5780 3 in one. Your advice is to clean the small glass plate. I look...


I dont have a picture at the moment but if you lift the document feeder up to expose the large plate glass, the small plate glass is normally situated at the extreme left hand side of the large plate glass.

May 29, 2011 | HP Officejet J5780 All-In-One InkJet...

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When I use the feeder either for scanning or copying, the page has a black vertical line . When I make normal copies or print outs it is fine, only the feeder makes the black line. Thank you


Under the Automatic Document Feeder is a small glass.
This glass becomes dirty, creating lines on the page.
open up the scanner cover and clean the glass

Feb 17, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

Blank line down left side of outgoing fax or feeder copy


The most common cause of blank (void) lines on a scanned document is from whiteout on the glass where the page is scanned when using the document feeder.
If there is a clear mylar sheet on the bottom of the document feeder, the whiteout may be there instead.

If there was dirt or a dark smudge on the glass (or mylar), it would show up as a black line, but whiteout is white, and shows up as a void (blank) line.

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1 Answer

HP OfficeJet J5780 Vertical Black Line Prints when copying or scaning only. Cleaned rollers and changed black ink cartrigde. Still problem.


Have you tried cleaning the document feeders Scan Glass? (small glass under doc feeder ~ 1" by 9") Most times there is dirt spot on this glass, causing a shadow on scans and copies.
Try copying from the large glass by lifting doc feeder / platen cover and manually placing original. If no line copying or scanning manually from large glass, then small scan glass is deffenitely the culprit. Hope this helps.

Sep 07, 2009 | HP Officejet 5780 Printer

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Vertical line from document feeder


there is probably a dirt spot on the scanner glass where the document feeds in. try cleaning the thin glass under the document feed cover.

Apr 24, 2009 | HP Officejet J5780 All-In-One Printer

1 Answer

HP Officejet 6300 All-in-one machine makes black streaks


The problem is that that there a small piece of glass that the doc feeder use's to scan the orginal. You will have to clean the small glass it's about a half of a inch piece and is normally under the doc feeder unit. It will either be to the right side of the main copy board glass or it is under the doc feed unit where the paper goes down through the feeder. It is mostly some white out on the glass, just clean with a dam cloth with water or windex..... Good Luck

Nov 15, 2008 | HP 190 Copier

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HP Officejet J5780 All-in-One


Hi,

I am going to give you the technical document which you need to follow inorder to resolve your issue. Just click the link below

CLICK HERE==>> SOLUTION ON VERTICAL LINES

Also, i want you to give me feedback on how useful is the document to you.

Thank you so much.

adonscott
HP TECH

Jun 26, 2008 | HP Officejet J5780 All-In-One InkJet...

2 Answers

HP J5780 All in one printer


Once try to make a scan and if we are getting line even while scanning. Then perform the steps given in the below webpage.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01129408&cc=us&lc=en&dlc=en&product=3301296
Directly go to step three and then try to make a copy.

If the issue still persists then power cycle the all-in-one.

  1. Turn the product off.
  2. Unplug the power cord from the product.
  3. Wait 30 seconds, and then reconnect the power cord to the product.
  4. Turn the product on.
  5. Make a color copy by pressing the Start Copy Color button on the control panel.
Now try to make a copy and check for the result. If the issue still persists then reset the all-in-one.

  1. Unplug the power cord from the product.
  2. Press and hold # and 6 while plugging in the power cord.
  3. Make a color copy of any document by pressing the Start Copy Color button on the control panel.


Jun 05, 2008 | HP Officejet J5780 All-In-One InkJet...

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