Which operating system ?
Click on the "Start" button and input
"Recovery" into the search box.
Click on "Recovery Manager."
Click on the "Advanced Options" button when
the Windows recovery manager appears. Choose the "System Recovery"
option from the list and click on "Next."
Click "No" to decline using the Microsoft
system restore and click "Next." Note that HP computers have their
own restore system.
Click on "Back up your files first
(recommended)." Click on "Next." Follow the instructions given to you
by the recovery manager for backing up your files.
This is your opportunity to back up any important or
original files before you reset the HP computer to its original settings.
Save these files to removable storage devices such as
DVD disks, CD disks, alternative hard drives (that you are not performing a
system reset on) or flash drives.
Click on "Next" when the screen reads
"Recover without backing up your files." Note that after you proceed
with this step, you will lose any and all information on your Hard Drive that
you did not back up.
Restart your computer after it has finished the
recovery procedure. Visit the HP Support and drivers website and click on the
option that says "Download drivers and software (and firmware)."
Enter your computer model number (find this on the front of your tower) and
Download the most recent drivers and save them on your
Double-click the driver package and follow the
on-screen instructions to install the drivers.
Insert your removable storage device that contains the
files that you backed up.
Copy the files to the appropriate places on your
The HP Recovery Partition that comes pre-installed on most
new HPs is like built-in insurance if your system becomes unstable or fails.
If the problem is severe enough, you may not be able to
start the HP Desktop Recovery Manager from Windows but you can start it
manually by following the steps below.
Disconnect all peripheral devices and power on the computer.
Press the F11 key after the computer first powers on to start the HP Recovery
Follow the on-screen instructions to back up recoverable
files on the hard drive to an external drive or media.
Continue following the instructions to recover the hard
drive to its original factory condition.
Click "Finish" when the recovery is complete.
Reconnect devices and reboot the computer.
Reinstall software and update Windows and HP to current
Performing an HP System Recovery