Question about HP DeskJet 812c InkJet Printer

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Hp 812c cartridge cradle is stuck on the right, not moving to the

When the lid is open the print cartridge cradle does not move to the center on my 812c HP printer

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Unplug the printer and try to move carriage by hand, if it does not move, the carriage mechanism is broken, if it does move, plug the unit back in, if same error occurrs, it is an issue with the printer carriage mech.

Posted on Feb 27, 2009

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2 Answers

How do i change the ink cartridge on my printer


These are the steps on how to install/replace cartridge(s) on Hp Deskjet 5550.
  • Press the POWER button to turn on the printer.
  • Open the top cover. The cradle moves to the center of the printer.
  • Open the cradle latch.
  • Slide the print cartridge out of the print cartridge cradle and discard it.
  • Remove the replacement print cartridge from its packaging and carefully remove the plastic tape. Hold the print cartridge so that the copper strip is on the bottom.
  • Slide the print cartridge firmly into the cradle. Ensure that the copper contacts of the print cartridge meet the copper contacts of the print cartridge cradle.
  • Close the cradle latch.

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If you need further help, let me know.

Good luck.

Thanks for using FixYa.

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I just had this same problem on my Deskjet 5550 printer. The orange light (ink indicator) was staying on. I found out that all you need to do is just open the front cover to the printer. If your printer is running out of ink, the print cradle will move to either the far left or far right side. If it moves to the far left side, the BLACK cartridge is low or empty and should be replaced. If the print cradle stays on the far right side, the COLOR cartridge should be replaced. Normally, when you open the front cover, the print cradle should move to the center. Hope this helps!

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1 Answer

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Fixed it myself...found this link:
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00738923&dlc=en&product=443024

It would print the Tap Test as instructed in this illustration....but then wouldn't move to print anything else. So redid the Tap Test several times....then I lifted the lid while printing a test page so the cartridge was in the center and I could get ahold of it to slide it....left the printer ON, but unplugged the power cable...and then I was able to move the cartridge back and forth. I then took QTips with Windex on them and cleaned the silver bar the cartridge moves on. Got a lot of ink off of it.
A couple more test prints...and sliding the cartridge......and it is finally running again.

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This might help . . . Mine finished printing one doc & then made a terrible noise & sent a message to my screen that "print cartridge cradle is stuck." When i opened door, i could see it was stuck off to the left side so left cartridge was obscured. I could not get it to budge, although i kept turning it off, gently pushing & turning it back on. Finally, i got my hand inside & determined that the little door to the left-side cartridge had popped open & was causing it to remain stuck. After some struggles (turn off printer first!) i was able to maneuver it around & close it tight. Now, all is well . . .

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1 Answer

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Hope that helps!

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