Question about Kensington PocketMouse 72214
I was having the same problem on Windows 7 and thought it might be a software issue. But then I found an online manual for the Kensington 72214 and got the solution.
You need to make sure to establish a wireless connection between the mouse and the USB receiver by first pressing the connect button on the end of the USB stick and then pressing the connect button on the bottom of the mouse. It is not simultaneous - do step one then two. This also has to be done any time your replace the batteries.
Here is the manual: http://files.acco.com/KENSINGTON/K72214/K72214-4697.pdf
Posted on Jun 02, 2010
Probably the device driver is not detecting. unplug it and connect it to a different USB port and try. if that doesn't work assuming you are using winXP, then go to device manager check to see if there is any exclamation mark next to the mouse. If so then uninstall the driver and hit refresh. that would auto install the driver. if that doesn't solve the problem, then you probably change the mouse. it got defective.
Posted on Feb 27, 2009
Tips for a great answer:
Press the button on the back of the mouse to free the battery cover on top.
Remove the battery cover and put the supplied AA battery into the mouse.
Replace the battery cover.
Insert the wireless USB dongle into a USB port on the laptop or desktop computer.
Move the mouse and watch your computer screen.
Confirm that the mouse is connected by making the cursor move.
Hope this helps
Sep 26, 2012 | Microsoft Wireless Mobile Mouse 3000
Remove the battery of the mouse and install new one and then press connect button from the mouse side and the receiver side also. Hope this helps. Please rate my response.
Have a good day.
Hope this helps. Please rate my response.
Dec 11, 2011 | ACCO Brands Kensington Ci60 Mouse
Nov 25, 2010 | Kensington Keyboards & Mice
Oct 05, 2009 | Kensington Keyboards & Mice
Jun 02, 2009 | IBM Optical Travel Mouse 2224P0480
Nov 24, 2007 | Kensington 72219 Mouse
make sure the mouse and receiver can 'hear' each other
Oct 13, 2007 | Kensington 72223 (72213) Mouse
Oct 03, 2007 | Macally BTMicro Mouse
Aug 13, 2007 | Kensington Mouse-In-A-Box Optical Elite...
1,776 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: