Question about HP OfficeJet 6110 All-In-One InkJet Printer

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I can not get the machine to send a fax it tells me the phone is off the hook which is incorrect

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Hello,

I had the exact same problem!

My black phone/fax cable was no good! These are two pin cables. However told it does not matter can use a regular phone cable. I just happened to have another 2-pin fax cable here used it and it worked.

So try another phone cable. If you only have 4 pins they say it will work. However if it does not, try to find another 2-pin.

Good Luck

Posted on Feb 28, 2009

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No matter whatido cant send fax keeps saying off the hook


Try unplugging other phones (from the phone jacks) that are on the same line. Also, remove any phone that is plugged in to the fax machine, if there is one attached. If that doesn't work, swap the phone cable on your all-in-one printer/fax with a different one. Lastly, try a different phone jack all together.

I can tell you I had the same problem with my fax/printer, and it ended up being a bad phone cable. It, the cable, worked fine with a handset, but not with the fax. Good luck.

Apr 02, 2016 | Canon Pixma Mx459 All-in-one Inkjet...

Tip

A fax machine is just a big ol' telephone answering machine


There is no mystery, seriously. You send a fax exactly the same way as you make a phone call; instead of talking to a person, your fax machine talks to another fax machine. Clicks, squeals, buzz sounds.

If it says it's busy, well, it's busy
If it doesn't answer, it's not set to AUTO RECEIVE
If it says OFF HOOK another device is using YOUR phone line.
If you don't hear a dial tone when you press the HOOK or MONITOR key, the phone line is dead. Check the line with a regular phone.

If a dial tone sounds weird, it is a DIGITAL phone line. You need an ANALOG or regular phone line.

ALL FAX MACHINES ARE ANALOG DEVICES AND WILL NOT WORK RELIABLY ON A DIGITAL SYSTEM OR A COMPUTER....Magic Jack, Vonage, etc. are DIGITAL PHONE SYSTEMS. Don't believe what the Vendor tells you. They are for designed for VOICE GRADE PHONE CALLS ONLY.

The settings in your fax machine were designed by people who are a lot smarter and make more money than us. DON"T MESS WITH THE PARAMETERS.

It's all that SIMPLE !!

on Mar 09, 2010 | Office Equipment & Supplies

1 Answer

I have a esp office 6100 series all in one printer, it is connected to a fully functioning phone line - I have checked everything is working. Each time I try to send a fax I dial the number it dials 3 or...


most likely the fax is incorrectly set up as an extension in a multi-line system rather than a single "telephone". probably the fax injects digits such as a leading zero. the setup needs to be corrected.

May 27, 2011 | Office Equipment & Supplies

1 Answer

My fax machine was working great up until this morning. I am able to send faxes but not receive them. The machine is hooked up to the phone jack and shares the line with our credit card machine. It is not...


It's entirely possible that your fax machine will just miraculously start working again. If it was hooked up to your computer you'd possibly be getting an error message, which when interpreted by its code number, would tell you it's not receiving the phone signals correctly for a period of time but soon will.

Hope I'm right,

Regards,

selk

Oct 18, 2010 | HP Officejet 6310 All-In-One InkJet...

1 Answer

When I hit hook to send a fax I hear a click but I get no dial tone and the same on receiving a fax MP830


You only hit hook to hear the dial tone or use the machine like a speaker phone. To send a fax you press fax start. If you can't hear a dial tone when you press hook, there is something wrong with the phone line connection, or it's plugged in to the wrong plug on the machine. The phone line goes into the one marked with an L, the other with the pic. of a phone is for an additional telephone.

Oct 13, 2009 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

I have a 2050P fax and it has not been receiving faxes for a week. Is could it just be programmed incorrectly?


Make sure the phone line is plugged in correctly...ie. into LINE not PHONE. Facsimile machines will recieve , normally, without "programming" for sending number or company name. You can also check to see if the line is active by pressing the on hook button for a dial tone.

Jul 20, 2009 | Canon LaserClass 2050 Plain Paper Fax

1 Answer

Cannot send fax with a proper working phone line hooked up


I have exactly the same problem! did you find a solution or reason???

Mar 19, 2009 | Brother MFC-9440CN Laser Printer

1 Answer

Cannot receive a fax but can send one out


Make sure your phone lin is plugged in the jack on the machine that says LINE not the jack that says TEL or PHONE. I have seen this before. the unit gets a dial tone and can send but will not answer.
Hope this helps

Mar 11, 2009 | Canon Office Equipment & Supplies

1 Answer

Able to receive fax but cant send


sleep mode is just a status of the machine when it is in idle mode.you cannot turn this off however you can delay the time before the unit goes into a sleep mode.it has nothing to do when you are sending out faxes.so here are a few things you need to check when sending a fax (1)dial tone by pressing hook/hold button (2) insert the doc into the adf, make sure it will change to "enter fax # and start,or copy press copy (3) dial the number (4) wait for fax tones of the receiving unit before you press start. now if you can hear an operator on the line,that has to be verified with your phone company since brother machine does not restrict incoming and outgoing faxes UNLESS that is restricted from your phone line.

Nov 18, 2008 | Brother IntelliFax-2820 Laser Fax

1 Answer

Sending faxes


You can hook a fax to any standard phone line. That is what they are designed for. The only issue is if you share the fax with your telephone, you will need to set the machine up to receive the fax before you answer the phone.

Jun 13, 2008 | Lexmark Office Equipment & Supplies

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