I have dailtone in handset, and can call in and out using handset but when i send a fax to myself and it lays there sleeps. I checked settings. Moved crossconnect and provide another analog number and and mach. works fine. My trouble just started after 2yrs with no problem.
I've checked the incoming dailtone, used buttset called in and out, used cell phone called in and fax ring and picks up, checked wiring, fax machine line cords, settings, changed to another mach in that spot problem stays on that line
I'm sorry....Do I have this right? You say that another fax machine was hooked up on the same phone line and you have the same problem with that one. So the problem is related to that phone jack? It sounds to me like there must be just the slightest amount of interference in the jack, interfering with the fax. They are far more sensitive than just a telephone. You could try a phone line filter.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
The document does not feed into the machine. Be sure the document is not wrinkled, and you are putting it in correctly. Check that the document is the right size and not too thick or too thin. (See document types and sizes on page 43). You cannot receive faxes automatically. Check if "TEL" appears on the right side of the display. In TEL mode, you cannot receive a fax automatically. Be sure the handset is seated on the cradle properly. The machine cannot receive faxes manually. Do not hang up the handset before pressing Start/Enter to receive a fax. The machine does not send anything. Check that the document is loaded face down. Send should show up in the display after it dials. Check if the machine to which you are sending can receive your fax.
Assuming you CAN SEND.???
Check to make sure fax is set to Fax mode and not Tel mode.
If you have a handset lift handset and make sure you have dial tone.
Try calling your own fax machine and see if it answers.
most often this is because it is set for an access code like "9" for an outside line. You need to check the fax settings, but I do not have a manual for this model. Look for a "user settings, or function settings button and try to print out the settings report or help list. hope this helps.
You don't specify what do you do when you try to send the fax, so we cannot say what's wrong.
The simplest method would be to place the document(s) in the feeder, pick up the handset, dial the desired number, wait for the fax on the other side to pick up and start beeping, press START button and replace the handset. If there is a live person on the other side who needs to start the
receiving manually, or transfer you to the fax, this is the only way to
go. If this works, and the receiving fax is set to pick up automatically, then you can program the quick dial buttons for faxing without using the handset as per your manual.
If you cannot send or recieve. First make sure you have a dial tone at the jacj in the wall if you cannot hear it on the handset of the fax plug a phone into it and make sure.
Second make sure you have the line from the wall plugged into the jack on th machine that says LINE. Most machines have three jacks Phone handset and LINE Make sure you are in the LINE jack.
Hope this helps
If all else fails try the manual mode:(Press Receive Mode to select
FAX ONLY, FAX/TEL,TAD:ANSWER MACH. orMANUAL.)
1 Pick up the handset while the phone is ringing.
2 Press Fax Start if you hear fax tones (beeps).
3 When the LCD shows RECEIVING, replace the handset.
(best used when you are expecting a fax and know that the incoming call is a fax)
If you are like most people you probably also have a phone with an answering machine or voicemail setup on your home phone. If this is the case you may want to set the reception made to TAD:ANSWER MACH.
First make sure that the fax button has been pushed and is llit...
The 2820 should have a handset. In order to use manual transmission (when you get to hear all the beeps and whistles) you will need to load the document then pick up the handset. then dial the number, when you hear the recieving fax tone then hit the start button.
The 2820 should also have a hook hold button pressing this will allow you to hear the dial tone and the numbers you dial along with the receiving fax tone. If you dont hear anything when you press this button then you may want to use the volume buttons to increase the volume.
Also remember that if you have not picked up the handset or pressed he hook/hold button the unit will use automatic mode, which is to say that all you will do is load the document, dial the number, and then press the start button.
Can you tell me if there is anything else conencted to your fax line? Most Ricoh products will display handset if the dialtone is not detected. It could be that something is using the line or is causing it to short.
Another thing to check if the machine is an older 1515- if this occurs after you receive a fax and you are behind a PBX, there was a batch of modems in the Ricoh machines that had a problem with not disconnecting the line, resulting in the handset being displayed.
Could be any number of items, normally I would start the troubleshhoting with line issues and go from there..