Question about Whirlpool LTE5243D Top Load Stacked Washer/Dryer

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Agitator not turning properly

My machine was making a noise similar to the one when the wash load is imbalanced. When I went to check, I discovered that the agitator wasn't turning properly, like it was stuck. I turned the dial to spin and it spun okay and I took the clothes out. I then noticed that I was able to turn the agitator manually which was not possible before. I'm thinking there's some kind of disconnect between the bottom part of the agitator and the top part. I don't know. Also, when I took the clothes out, there was some sort of grime/muck on them that I know they didn't have going in. Do washing machines ever need cleaning?? This one is 9+ years old.

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If you are talking about the upper part of the agitator, this is a common problem with well used machines.

Little plastic dogs that grab the serrated sides of the agitator wear down the grabbers. Pull of the cap on top of the agitator and then the cup at the bottom of a well inside.. You will see a bolt head, remove it and the upper part of the agitator comes off.

The dogs are about $5 at Sears or other appliance parts store. It is tricky to replace them, so you need an appliance person to describe how to do it, and print you a copy of the parts break down of the agitator for reference, so an appliance store that sells parts is the better place to go. Sears won't help you with it.

If you are not all that handy, I would not recommend you do this. If you don't understand the technique, or able to intuitively figure mechanical things out for yourself, you could be pulling out you hair. If the person who explains how to replace these dogs doesn't mention doing it with the agitator up-side down, then they don't know how to do it either. Good luck, and you will get a great sense of accomplishment if you succeed. If you break one or both of two little plastic tabs that snap the lower part of the upper agitator to the lower part of the agitator, don't worry about it. They just keep things together and the dogs from falling out when you tip the agitator upright again. You can still hold it together with both hands in order to slip in back on the agitator spindle in the washer and bolt in back on without these convenience tabs.

Posted on Feb 27, 2009

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