Question about SanDisk Sansa e260 MP3 Player

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Sansa clip code 10 error

My computer does not recognize my sansa clip I get a code 10 error

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The solution for a Code 10 error is always to unplug the mp3 player from the computer, uninstall all software related to the hardware (in this case, uninstall all Sansa-related software), restart your computer, reinstall all software from the installation CD (you can also get it from Sandisk's website if you have lost the CD), restart the computer one more time, and THEN replug the mp3 player.

There MIGHT be an easier way - you can try running the Sansa Recovery Tool - but Code 10 is almost universally an uninstall/reinstall situation.

-Tha Mp3 Doctor

Posted on Feb 27, 2009

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My computer does not recognize my sansa clip


font.f1 {font: 12.0px Times} Hello and thanks for contacting FixYa Technical Support.

Anytime there is an issue where your Sansa clip is not recognized by your computer, run the firmware update for your version of Operating system (Windows, Mac or Linux)

Firmware is software for the hardware itself, so if there is a case, where the hardware connecting via a USB port like your Sansa clip is not recognizing, going to the manufacturer's website and updating the firmware for their specific product you purchased, is a step in the right direction.

For your benefit, I have provided the link to the Sansa Support page, where you can download and install the most current firmware update for your Sansa Clip.
Download Sansa Firmware Updater

Also, for regular operation of your Sansa clip, make sure you are following these steps for use of this device:
---------------------------------------------------------------------------------------------------------
  1. Turn on the Clip
  2. Put the device in Hold (move Hold button until orange is showing)
  3. Press and hold the Center Button
  4. Plug the mini-USB connector into the device (be sure the USB is plugged into the computer)
  5. Wait for the Clip drive to mount
  6. Follow instructions below and drag files to the Clip drive
---------------------------------------------------------------------------------------------------------

Let me know if this helps.

Regards,

-Mactechtrainer

Apr 28, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

My computer does not recognize that the clip is plugged into it and Overdrive cannot find device. Although there was mention of downloading a driver for the sansa clip I can't find one - the Sansa site...


slide the power switch to on position and hold it there for 30 seconds....it does a soft reset on the device.if that doesnt work,update your windows media player to version 10 or above to support MTP devices.

Sep 01, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

My computer will not recognize the sansa clip. It says "error code 10 - this device cannot start"


You will need to download and install the latest drivers for your device. then turn on device, then plug it in.

Aug 29, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

SanDisk sansa clip mp3player 1gb


press hold the home logo for 15 sec or power for 15 sec.

Jul 28, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

I have a sansa clip mp3 player and I lost the disk???


It should be recognized by your computer. I did a search for drivers and they are not needed for this model.
For music, After the computer has recognized it has been plugged in. Start, My Computer, and it should show up in there as (my sansa or sansa clip) something along those lines. 
You may open it and drag your music files into the accroding folders inside the device.
OR You may use Windows Media Player 11 to Sync to your Mp3 Player. The Sansa Clip has problems with Windows Media Player 10 so i would reccomend using Media Player 11 to sync.
For future help or more questions please comment,
I hope this has helped :) 

Feb 19, 2009 | SanDisk Sansa Clip MP3 Player

2 Answers

My computer will not recognize my sansa clip ig mp3 player


put it on the hold position and press down the middle button while you plug it in the computer

Dec 19, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

My computer doesnt recognize the Player (Code 10) error


it should install try connecting it to another computer if it does it again try this:

1. turn on mp3

2. put it into hold :a lock should appearon the middle of the mp3's screen:

3. press the back button on the mp3 for about 10 seconds the screen should blink then connect it to your computer


i did this in mine and my computer recognized


hope it helps

Nov 11, 2008 | SanDisk Sansa View 8GB MP3 Player - Black

1 Answer

My mp3 is not recognized by my computer, it only shows the word sandisk on the screen. please help me


my computer doesn't recognize my sansa clip. I bought my sansa in Canada, but I'm live in Poland> So my Sansa can not conect with my computer. What can I do?

Sep 12, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Recognizing Sansa e250 on windows vista


Code 10 solution - uninstall all of your Sansa hardware completely, and then reinstall it

Jun 22, 2008 | SanDisk Sansa e250 MP3 Player

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