Question about HP OfficeJet 7410 All-In-One InkJet Printer

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I can't find the cd that I need to install to use the scanner

I purchased the printer one year ago. Since then, I can only find the Macintosh cd to make my scanner work. I guess I never installed that part before. Obviously my printer is recognized by my printer, but I'm told the scanner software isn't installed when I try to scan something. Is it possible to have one sent to me?

Carolyn Price

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  • graceotero Feb 27, 2009

    I have the same problem. I've been trying to download the drivers from the internet but I couldn't. But reading the blog I think that the problem is other, because is very strange that everything works but the scanner, dont you think??

    Grace

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  • 13 Answers

As far as I can tell, the printer part works with os 10.5.x, but not the scanner part on USB. Unfortunately, looks like downgrading to 10.4 will do it, or wait until (if) HP will upgrade the drivers. HP claims that version 9.7 works with 10.5, but the I cant get the scanner part to work. Some scanners only work on Fire Wire. My client has just mac minis which don't have the right fire wire port. If you guys have imacs or power macs, maybe try a fire wire cable, with these drivers from HPs site. If you do a google search for   HP_Installer_OJ7400_v9.7.dmg, (1/1 , 191.31M)  it will take you to HP to download it. Its the latest driver.
Good luck.

Posted on Mar 24, 2009

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For USB Interface Cable Users
For Mac OS® 9.1 to 9.2
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1 Turn off and unplug the MFC from the AC outlet and disconnect it from your Macintosh, if you already connected an interface cable.
2 Turn on your Macintosh.
3 Insert the supplied CD-ROM for Macintosh into your CD-ROM drive.
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DO NOT connect the MFC to a USB
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8 Plug in the power cord and turn on the MFC.
9 From the Apple menu, open the Chooser.
10 Click the Brother Laser icon.
On the right side of the Chooser, select the
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Close the Chooser.
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To install Presto! PageManager, click the
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You can easily scan, share and organize photos and documents using Presto!PageManager.










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1 Answer

Vista software:


Yes, but my computer hasn't been able to download it, maybe you can...? I've been talking with 4 different people from hp and they give me different links but they go to the same problem for me. If you got your computer less then a year ago its still under warranty and they will send you a new CD for downloading, you need one for the printer and one for the scanner. If not they want another $30.00 for the CD's. ftp://ftp.hp.com/pub/softlib/software8/COL18476/mp-47754-1/AIO_CDB_Full_Network_enu.exe

Let me know if you are able to download the link ok. That way I know maybe its my computer. I just got this last month and can't find my CD to get my printer or scanner installed.

Apr 02, 2008 | HP OfficeJet 7410 All-In-One InkJet...

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