Question about HP OfficeJet 7410 All-In-One InkJet Printer

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I can't find the cd that I need to install to use the scanner

I purchased the printer one year ago. Since then, I can only find the Macintosh cd to make my scanner work. I guess I never installed that part before. Obviously my printer is recognized by my printer, but I'm told the scanner software isn't installed when I try to scan something. Is it possible to have one sent to me?

Carolyn Price

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  • graceotero Feb 27, 2009

    I have the same problem. I've been trying to download the drivers from the internet but I couldn't. But reading the blog I think that the problem is other, because is very strange that everything works but the scanner, dont you think??



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As far as I can tell, the printer part works with os 10.5.x, but not the scanner part on USB. Unfortunately, looks like downgrading to 10.4 will do it, or wait until (if) HP will upgrade the drivers. HP claims that version 9.7 works with 10.5, but the I cant get the scanner part to work. Some scanners only work on Fire Wire. My client has just mac minis which don't have the right fire wire port. If you guys have imacs or power macs, maybe try a fire wire cable, with these drivers from HPs site. If you do a google search for   HP_Installer_OJ7400_v9.7.dmg, (1/1 , 191.31M)  it will take you to HP to download it. Its the latest driver.
Good luck.

Posted on Mar 24, 2009

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Need my scanner but i misplaced my cd installation cd.

Here's the link to the Lexmark website for the available Lexmark X2500 drivers. Click on the Microsoft or Macintosh dropdown found below the page to choose the version of your computer's operating system. Download and install the software. Then try to scan. If computer's going to look for the OCR, it can only be installed using the installation cd. If that's the case, I suggest you contact Lexmark Technical Support to request for that. They can send you one for free. Thanks.

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How to use scanner

Make sure the scan software is already installed in the computer. If not installed yet, insert the installation cd in your computer to install the software. Here's the link to download the User's Guide for the Lexmark X5070 printer for instructions on how to scan. For Windows ( ). For Macintosh ( ). Hope this helps. But if you need more assistance, leave a comment and I'll get back to it. Thanks!

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Scanner doesn't work. It says no scan options,

You can check if the scanner driver is still installed by going to Control Panel\Scanners and cameras (if you have windows vista, you need to be in "classic view" in control panel)

If you see the HP scanner listed there, you can double click on it to run the windows scan wizard.
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If there is no scanner listed, you will need to download the software and drivers which you can most likely find on the HP website.

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My 1236U scanner installer disc says its for Macintosh PC Windows 98 & is dated July 99. How can I run this scanner on a Macintosh OSX computer.

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We lost our cd & need to reinstall after losing power from hurric
copy and paste the above link to your browser select the operating system you want to download for. and hit download that is it

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I cant find the machine DCP-7020 but I think this machine is the same with model MFC-7420 if you have the installer CD follow these steps:

For USB Interface Cable Users
For Mac OS® 9.1 to 9.2
& Software
1 Turn off and unplug the MFC from the AC outlet and disconnect it from your Macintosh, if you already connected an interface cable.
2 Turn on your Macintosh.
3 Insert the supplied CD-ROM for Macintosh into your CD-ROM drive.
4 Double-click the Start Here OS 9.1-9.2 icon to install the printer and scanner drivers. If
the language screen appears, select your language.
5 Click MFL-Pro Suite to install.
6 Follow the on-screen instructions, and restart your Macintosh.
7 Connect the USB interface cable to your Macintosh, and then connect it to the MFC.
DO NOT connect the MFC to a USB
port on a keyboard or a nonpowered
USB hub.
8 Plug in the power cord and turn on the MFC.
9 From the Apple menu, open the Chooser.
10 Click the Brother Laser icon.
On the right side of the Chooser, select the
MFC to which you want to print.
Close the Chooser.
The MFL-Pro Suite, Printer driver and Scanner driver have been installed.
To install Presto! PageManager, click the
11 Presto! PageManager icon and follow the on-screen instructions.
Presto! PageManager has been installed and the installation is now complete.
You can easily scan, share and organize photos and documents using Presto!PageManager.

Dec 11, 2008 | Brother DCP 7010 Multifunction Laser...

1 Answer

Vista software:

Yes, but my computer hasn't been able to download it, maybe you can...? I've been talking with 4 different people from hp and they give me different links but they go to the same problem for me. If you got your computer less then a year ago its still under warranty and they will send you a new CD for downloading, you need one for the printer and one for the scanner. If not they want another $30.00 for the CD's.

Let me know if you are able to download the link ok. That way I know maybe its my computer. I just got this last month and can't find my CD to get my printer or scanner installed.

Apr 02, 2008 | HP OfficeJet 7410 All-In-One InkJet...

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