Posted on Feb 27, 2009

I can't find the cd that I need to install to use the scanner

I purchased the printer one year ago. Since then, I can only find the Macintosh cd to make my scanner work. I guess I never installed that part before. Obviously my printer is recognized by my printer, but I'm told the scanner software isn't installed when I try to scan something. Is it possible to have one sent to me?

Carolyn Price

graceotero Feb 27, 2009

I have the same problem. I've been trying to download the drivers from the internet but I couldn't. But reading the blog I think that the problem is other, because is very strange that everything works but the scanner, dont you think??

Grace

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Anonymous

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Posted on Mar 24, 2009

Anonymous

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As far as I can tell, the printer part works with os 10.5.x, but not the scanner part on USB. Unfortunately, looks like downgrading to 10.4 will do it, or wait until (if) HP will upgrade the drivers. HP claims that version 9.7 works with 10.5, but the I cant get the scanner part to work. Some scanners only work on Fire Wire. My client has just mac minis which don't have the right fire wire port. If you guys have imacs or power macs, maybe try a fire wire cable, with these drivers from HPs site. If you do a google search for HP_Installer_OJ7400_v9.7.dmg, (1/1 , 191.31M) it will take you to HP to download it. Its the latest driver.
Good luck.

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