Question about SanDisk Sansa Clip MP3 Player

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I plugged it into my computer it was syncing very slowly i pulled out the usb cord now its frozen

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That is one thing that you can do to permanently ruin your mp3 player - it will probably have to be replaced, but try this:
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Feb 28, 2009


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Posted on Jan 02, 2017


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Flip the "Hold" switch that's on either one of the sides or the top of the MP3 player to "OFF." Press "Play" or any other button to try to unfreeze the player.

Leave the MP3 player on in its frozen state until the player's battery completely dies. Depending on the amount of life left on the battery, this could take several hours.

Connect the MP3 player (using the universal serial bus or USB cord) to an MP3 charger or a computer. Turn the computer on. Leave the MP3 player charging for 30 minutes to 1 hour.

Connect the MP3 player to a computer using the USB cord. Open the software media program that syncs with that particular MP3 player. Then, click on the "Sync Player" or "Sync" link or tab, depending on the program you're using. Wait ten seconds, and then try to use the MP3 player. Disconnect the player from the computer if it's still frozen.

Press "Reset" on the MP3 player. Depending on the MP3 player you own, the button may be easy to find or incredibly small. With tiny buttons, a tack, needle or similar item is needed for pushing. Press and hold the "Reset" button for approximately seven to ten seconds. The player should unfreeze and reset. Some data, such as music, may be removed from the MP3 player during this process.

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