Question about Whirlpool ED2FHEXN Side by Side Refrigerator

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Refrigerator not cooling although lights and sound are OK

My Whirlpool Conquest 25.55 cu. ft. Model # GS6SHAXLQ01 is about 7 years old. I left it on when I was out for 4 weeks. In my absence there was a 15 hour power failure. On return I found that although the lights and the sound of the motor running are OK, but it is NOT cooling and also NOT making ice. I emptied and cleaned it throroughly. I also vaccumed the condensor coils behind the front grill at the bottom. It was very dirty. Then I started the refrigerator again but it is still NOT cooling even after 6 hours of running even though the lights are ON and the sound of the refrigerator running seems normal. Ice is NOT forming but water does flow out of the dispenser. CAN SOMEONE PLEASE HELP. I have a Whirlpool Side By Side (Model #ED2PHEXM) refrigerator that is not cooling or freezing. Lights work and fan is running. Sounds as it always did but freezer not freezing or fridge not cooling. Cleaned it and dusted thoroughly...no luck!!

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  • amber_herrin Apr 11, 2009

    I have the same problem...

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Your condensor had been chocked therefore the gas is not circulating. contact your service authority..... as because it cannot be done by your self.

Posted on May 14, 2009

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You have a relay on the compressor called a PTC relay. That little guy is bad. Make note of the wires and where they go. Take the relay and make and model number to a appliance repair house and get a new one. To remove the relay you have to remove the wire retainer clip and take off black cover then pry off the little relay they are on snuggly just pull straight off. let me know if I can help any more. ken

Posted on Jan 12, 2009

heatman101
  • 43501 Answers

SOURCE: Refrigerator not cooling although lights and sound are OK

Hi,

Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing then check out thelast two tips.

If your refrigerator is running but warm, then...

Check out this tip that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold

heatman101

\ fbvb

Posted on Sep 29, 2010

heatman101
  • 43501 Answers

SOURCE: Not cooling or making ice - fan and lights OK

Hi,

Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing then check out thelast two tips.

If your refrigerator is running but warm, then...

Check out this tip that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold

heatman101

iufgh

Posted on Sep 29, 2010

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Not cooling or making ice - fan and lights OK


Hi,

Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing then check out thelast two tips.

If your refrigerator is running but warm, then...

Check out this tip that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

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heatman101

iufgh

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1 Answer

Report abuse posted by OG on Jan 12, 2009 My Whirlpool Conquest 25.55 cu. ft. Model # GS6SHAXLQ01 is about 7 years old. I left it on when I was out for 4 weeks. In my absence there was a 15 hour power...


You have a relay on the compressor called a PTC relay. That little guy is bad. Make note of the wires and where they go. Take the relay and make and model number to a appliance repair house and get a new one. To remove the relay you have to remove the wire retainer clip and take off black cover then pry off the little relay they are on snuggly just pull straight off. let me know if I can help any more. ken

Jan 12, 2009 | Whirlpool Gold GS6SHEXNQ 25.6 Cu. Ft....

1 Answer

Refrigerator not cooling although lights and sound are OK


Hi,

Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing then check out thelast two tips.

If your refrigerator is running but warm, then...

Check out this tip that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold

heatman101

\ fbvb

Jan 12, 2009 | Whirlpool Gold GS6SHEXNQ 25.6 Cu. Ft....

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if the fans are working, can you detect if the compressor is also working/running?

the compressor is located at the back side , lower portion. remove the back cover and observe the compressor if it is running.

tnx 4 using fixya,

drcool

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