Question about Whirlpool ED2FHEXN Side by Side Refrigerator

1 Answer

Refrigerator not cooling although lights and sound are OK

My Whirlpool Conquest 25.55 cu. ft. Model # GS6SHAXLQ01 is about 7 years old. I left it on when I was out for 4 weeks. In my absence there was a 15 hour power failure. On return I found that although the lights and the sound of the motor running are OK, but it is NOT cooling and also NOT making ice. I emptied and cleaned it throroughly. I also vaccumed the condensor coils behind the front grill at the bottom. It was very dirty. Then I started the refrigerator again but it is still NOT cooling even after 6 hours of running even though the lights are ON and the sound of the refrigerator running seems normal. Ice is NOT forming but water does flow out of the dispenser. CAN SOMEONE PLEASE HELP. I have a Whirlpool Side By Side (Model #ED2PHEXM) refrigerator that is not cooling or freezing. Lights work and fan is running. Sounds as it always did but freezer not freezing or fridge not cooling. Cleaned it and dusted thoroughly...no luck!!

Posted by on

  • amber_herrin Apr 11, 2009

    I have the same problem...

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Sergeant:

    An expert that hasĀ over 500 points.

    Champion:

    An expert who has answered 200 questions.

  • Expert
  • 214 Answers

Your condensor had been chocked therefore the gas is not circulating. contact your service authority..... as because it cannot be done by your self.

Posted on May 14, 2009

3 Suggested Answers

  • 306 Answers

SOURCE: Report abuse posted by OG

You have a relay on the compressor called a PTC relay. That little guy is bad. Make note of the wires and where they go. Take the relay and make and model number to a appliance repair house and get a new one. To remove the relay you have to remove the wire retainer clip and take off black cover then pry off the little relay they are on snuggly just pull straight off. let me know if I can help any more. ken

Posted on Jan 12, 2009

heatman101
  • 43501 Answers

SOURCE: Refrigerator not cooling although lights and sound are OK

Hi,

Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing then check out thelast two tips.

If your refrigerator is running but warm, then...

Check out this tip that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold

heatman101

\ fbvb

Posted on Sep 29, 2010

heatman101
  • 43501 Answers

SOURCE: Not cooling or making ice - fan and lights OK

Hi,

Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing then check out thelast two tips.

If your refrigerator is running but warm, then...

Check out this tip that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold

heatman101

iufgh

Posted on Sep 29, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Whirlpool gold conquest, freezer working fine, fridge warm.


Hi,

Check out these tips...they can help you figure out what is going wrong withyour refrigerator and why it is not cooling

Refrigeratornot Cooling or Fridge not Cooling

How to Defrost Refrigerator DefrostTimer Problem

WaterRunning in refrigerator from Freezer

Refrigeratoror Freezer not Cooling or Getting Cold
heatman101

May 05, 2011 | Whirlpool Gold GS6SHEXNQ 25.6 Cu. Ft....

1 Answer

My whirlpool side by side is getting warmer. Freezer was up to 45 F yesterday, today 55 F, Refrigerator getting warmer too. Fan on freezer and refrigerator vents blowing, but isn't that cool. What's...


check and clean the condenser coil under the ref , remove the back to the ref if the compressor is real hot you need to put a fan behind the ref for a couple of hours until the compressor cools down then plug it back in.

Nov 21, 2010 | Whirlpool Gold White-on-White 21.9 cu. ft....

1 Answer

Whirlpool refrigerator model GD5rha does not cool but freezer portion does.


replace the control board usually lights are out in refrige side also ans temp readout is also out part # 4334000 appliance parts pros $80.25 shipped

Oct 23, 2009 | Whirlpool Gold White-on-White 21.9 cu. ft....

1 Answer

The lights are on but it is not cooling or freezing


The overload/relay is shorted . This is the piece plugged onto the side of the compressor , with 2 or 3 wires going to it . Pt # 8201786 . Remove the back refrig panel to access the compressor . This part is easily replaceable . Instruction come with the part(s) . A little plastic "clip" needs to be released , when removing the plug from the part , by using a small screwdriver .

Sep 03, 2009 | Whirlpool Gold White-on-White 21.9 cu. ft....

1 Answer

Not cooling or making ice - fan and lights OK


Hi,

Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing then check out thelast two tips.

If your refrigerator is running but warm, then...

Check out this tip that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold

heatman101

iufgh

Jan 12, 2009 | Whirlpool Gold GS6SHEXNQ 25.6 Cu. Ft....

1 Answer

Report abuse posted by OG on Jan 12, 2009 My Whirlpool Conquest 25.55 cu. ft. Model # GS6SHAXLQ01 is about 7 years old. I left it on when I was out for 4 weeks. In my absence there was a 15 hour power...


You have a relay on the compressor called a PTC relay. That little guy is bad. Make note of the wires and where they go. Take the relay and make and model number to a appliance repair house and get a new one. To remove the relay you have to remove the wire retainer clip and take off black cover then pry off the little relay they are on snuggly just pull straight off. let me know if I can help any more. ken

Jan 12, 2009 | Whirlpool Gold GS6SHEXNQ 25.6 Cu. Ft....

1 Answer

Refrigerator not cooling although lights and sound are OK


Hi,

Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing then check out thelast two tips.

If your refrigerator is running but warm, then...

Check out this tip that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold

heatman101

\ fbvb

Jan 12, 2009 | Whirlpool Gold GS6SHEXNQ 25.6 Cu. Ft....

3 Answers

WHIRLPOOL REFRIGERATOR


my refrigerator gold is running but not cooling I have the model number and serial numbers if that is helpful please help

Apr 07, 2008 | Whirlpool Gold White-on-White 21.9 cu. ft....

Not finding what you are looking for?
Whirlpool ED2FHEXN Side by Side Refrigerator Logo

327 people viewed this question

Ask a Question

Usually answered in minutes!

Top Whirlpool Refrigerators Experts

John Tripp
John Tripp

Level 3 Expert

4636 Answers

Dan Webster
Dan Webster

Level 3 Expert

8147 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Whirlpool Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...