Question about HP Wireless Optical Mouse

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Nothing works on it

It worked great then I droped it off the chair on to carpet. Now the arrow will not move and nothing works on it. I checked the battery. not the answer.It is new I had it for one day befor this happened. I'am a computer dummy.

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  • swumom Mar 14, 2009

    I have a new wireless mouse, used 1 day, knocked it off onto the carpet and now it doesn't do anything. Please help! Thank you

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  • 239 Answers

Try resyncing the mouse to the wireless reciever. if that doesn't work then it sounds like the mouse was damaged in the fall as mice are not very durable this can happen easily. the store should not be able to tell that you dropped it and will probably return it for you.

Posted on Mar 01, 2009

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Posted on Jan 02, 2017

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