Question about HP Printers & Copiers

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I have hp digital copier 410 I have documents lined up to print and the front panel of the copier tells me I have scanner failure and to turn the machine off and on, I have done this all night but nothing seems to work regards tony

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Try disconnect it for 30 min then try again

plz provide brand and model number so we can help u further!

Posted on Feb 26, 2009

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First off how long have you owned the machine? How long have you been experiencing this problem. Most likely it will need professional service. Once I have more information I can assist you further with the best option.
Thank you,
Lee

Posted on Feb 26, 2009

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  • HP Master
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HI THERE,

unplug and remove all connections
uninstall the device driver and restart the pc
then reinstall again the driver.


Posted on Feb 26, 2009

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