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How do get a dial tone when using the data fax modem?

I purchased the USB External Data/Fax Modem (model: NSMODX2) and followed the installation process, however, I do not get a dial tone. My telephone service is through Comcast and their communication is done through a modem. Do I still continue to use their modem? That was the purpose of getting this modem, so I could return the rental.

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Try bypassing their modem and see if you get a dial tone,,,if you do then you know thats where the problem is

Posted on Feb 26, 2009

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Can't send fax using windows 7 fax and scan the fax cannot be sent


Hi again. is the handshake being performed? can you hear that fax scream from both ends of the connexion?
If you them the connexion has been established..in that case there may be something wrong with the transmission phase of the software you are using
TRY A DIFFERENT APP.....IS THE SOFTWARE YOU ARE USING WINDOWS 7 COMPATIBLE.

I would also check to ensure that the system requirements of the app you are using are met

Feb 28, 2014 | StarTech.com Startech USB DATA FAX MODEM...

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Fax problem


I want to make sure I understand this completely. You get no dial tone from the fax machine when hooked up to VOIP. In the past, was there an audible dial tone from the fax, or did it just dial silently and give you an error if there was no tone? When you said you got a dial tone by connecting a phone to the ext phone port of "the machine" did you mean the fax machine? If you get a dial tone by running a phone through the fax machine, then the line is good. I have used a fax machine over Sunrocket before they went defunct, which used the same technology base as Vonage - so it should work. If you used to get an audible dial tone when using the fax, and no longer do, and you are geting a dial tone on a regular phone that is connected to the ext. port of the fax machine, then the problem has to be in the fax machine itself, not the VOIP. If you can verify that, we can go from there.

Oct 08, 2007 | Brother MultiFunction Center MFC-440CN...

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Need to know how di i install a usb dial up modem- external? It is just called a usb fax modem but has a disk but no instructions for set up. I want to set it up to have a dial up internet connection


turn on the pc. then put the cd in the drive. now just plug-in the modem the system will detect it and ask for the drivers then say automatic! and it will automatically get installed!
or else
u can go to control panel-> phones and modems-> modems tab and then click add the system will guide u through the installation!!
any further support feel free to reply and do rate me!

Jul 12, 2010 | Lamaqq 56k v.90 SGS External USB Data/Fax...

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Connexant modem can receive a fax but does not see


This is often caused by the wrong country setting in Windows, as different countries use different dialtones.

Make sure your computer is set correctly in Regional and Language Options in Control Panel.

Apr 22, 2010 | Conexant chipset 56K V.92 PCI Data/Fax...

1 Answer

HP USB Modem does not break dial tone


If the information connected to your post is all correct (56k V90 usb), and you are using one line for both the internet and the fax, you should hang up from the internet before you try to dial out the fax.

You have not indicated your PC model, so I don't know what operating system you are using. For XP and newer versions, you have to set up and configure the fax using the wizard or configuration software. If you have not done that yet, you need to.

In xp, go to start, Programs , Accessories , Communication , Fax , and then click Fax Console.

You said your computer is new. Win 7 and Vista are much the same:

1.Click the Start button , click All Programs, and then click Windows Fax and Scan.

2.At the bottom of the left pane, click Fax, and then click New Fax on the toolbar to launch the Fax Setup wizard.

3.Click Connect to a fax modem and follow the instructions.


You also need to make sure that your fax/modem is correctly listed in the control panel. In XP, start, control panel, printers and devices. If you do not have a fax printer listed, you need to "install a local fax printer."

The installation wizard should work in both OS without much trouble. If you do have difficulty, Microsoft and adobe both have "virtual printers" you can use. Look in Microsoft office or online.

Also check control panel of 7 to make sure that your modem and fax are listed correctly. Thanks for using Fixya.


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No Dial tone using Symantec Winfax Pro 10 on Windows 98


Check the physical connection of the phone line to the computer make sure that it is connected to phone line symbol of the Ethernet adapter. Then make sure that the driver of the adapter is installed properly on the computer or you can try to scan the hardware first before the re-installation of the driver using the adapter.

May 26, 2009 | Conexant chipset 56K V.92 PCI Data/Fax...

1 Answer

I am trying to use the fax facility on my epson600fw.my isp is aol .Problem no dial tone. What connections are necessary............via printer,modem & computer ?


Typically, a fax machine is connected directly to a telephone wall jack with a known working connection. Try plugging the fax machine directly into a wall jack first and pick up the handset on the fax machine if it has one. You should get a dial tone. Then try to fax something to someone you know.

The machine can also usually be routed through the modem in a computer by connecting the "line" cord on the modem to the wall jack and plugging the fax machine into the the "phone" jack on the modem. You may need to install the software that came with the fax machine to get this to work.

If you have no dial tone, check the wall jack with a known to be working single line phone. If there is a dial tone, it's something to do with fax machine, the computer modem or the connections.

Some fax machines can take advantage of internet faxing through a cable modem or DSL connection. Check your manual for the options available.

Apr 18, 2009 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

GET "NO DIAL TONE" ERROR.


I must tell you that this is not a printer issue, since printer does not have inbuilt fax capabilities....Actually you are trying to send fax from the computer using a Data Fax Modem. Printer just used for scanning and printing documents for fax...

1. Please check if your computer have Fax modem.
Look at the back of the system tower, if you see a phone jack port (probably two of them).

2. If yes then , you need to have a telephone cable directly from wall (not the ethernet cable coming from DSL modem), fax works on analog signals which is possible only from telehone line.

If your phone line is working, there is no chance the it will give you error again for NO Dial tone

Nov 07, 2008 | Dell 924 All-in-One InkJet Printer

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Modem issue


a mother board is a big thing to replace. you may want to just buy another computer if thats the case. it may also be the way it hooks up. is it a card. if it's a card thta slot maybe shorting it out. if so try a diffrent slot. my best advice is move away from dial up all together.

Aug 27, 2008 | NexxTech NSMODX2

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Fax is saying no dial tone and not sending.


if you are using xp home you have to go into the utility and install the fax program its there but not installed and turned on this is most likely your problem, because once installed it will automatically hook itself to the modem.

Dec 13, 2007 | Lexmark X1270 All-In-One InkJet Printer

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