Question about Dell E172FP 17" LCD Flat Panel Monitor

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Power light comes on but screen will knot light up

Screen will not light up

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Shine a torch onto the screen when it is running. if you can see the images then your backlight has gone and you need to replace.

Posted on Feb 26, 2009

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1 Answer

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Hello, It sounds like your screen , or power supply is out. Did this get hit with a power surge or lighting. If so will have to taken in for repair.

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Screen does not light up


Hi

disconnect the power cable and remove the battery nad then press nad hold the power button for a minute. then connect every thing back and then see if the screen comes on.
in case it does not then again remove the battery nad power cable and remove the hard drive nad ram and put it back in again.
nad then check still does not work see if the screen comes on an external moniter, still if it does not come on call HP if it is under warrnty they would give you free repair.

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One or both your screens have blown.

Try removing the motherboard from the screens and attach the battery the green light should turn on and stay on.

Now attach the lower screen and turn on. If the screen is ok the screen and green light will flash and then turn off. (if the screen doesn't flash the bottom screen is you're problem and will have to be replaced)

If this happens the problem is then you're top screen which you will have to replace.

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Have you tried changing the light through the menu screen?

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