Question about Ricoh Aficio 1013F Copier

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Ricoh 1013F no dial tone

I moved it and now I get no dial tone, the line is good. this happened once before a couple of years ago and there was a reset in the service program but I cant remember what.

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On the back of the copier, look to see if you have two phone jack inputs. Did you try both of them. One is for a handset & the other is for the phone line....

Posted on Feb 27, 2009

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I just change the phone on my cannon mx310 but cannot get a dialing tone on phone


I would check with your phone service provider to check for any fault on the line . I had the same problem with my phone and it was a fault with line . It was alright a couple of days later . The bt engineering team discovered it was a fault underground

Nov 10, 2014 | Canon PIXMA MX310 All-In-One Printer

2 Answers

Fax problem


I want to make sure I understand this completely. You get no dial tone from the fax machine when hooked up to VOIP. In the past, was there an audible dial tone from the fax, or did it just dial silently and give you an error if there was no tone? When you said you got a dial tone by connecting a phone to the ext phone port of "the machine" did you mean the fax machine? If you get a dial tone by running a phone through the fax machine, then the line is good. I have used a fax machine over Sunrocket before they went defunct, which used the same technology base as Vonage - so it should work. If you used to get an audible dial tone when using the fax, and no longer do, and you are geting a dial tone on a regular phone that is connected to the ext. port of the fax machine, then the problem has to be in the fax machine itself, not the VOIP. If you can verify that, we can go from there.

Oct 08, 2007 | Brother MultiFunction Center MFC-440CN...

1 Answer

HP Officejet 6500 no longer hears the dialtone. The line works fine with a regular phone, but not the printer. Up until a couple of days ago, it worked fine. The printer says the line is in use (wh


Usually on hook telephone line voltage around 40V DC +/- depends on exchange, voltage will drops below 12VDC if its half hook..You will get engage tone/usage tone if voltage drops less than 12V, in this condition you wont get any incoming calls.
You need to open the printer formatter to locate the modem where telephone line inserted..
Let understand why this malfunction happens..
The ring voltage between the line is +120V AC, but it should not exceed more than 200V.. To protect the circuit, line will guarded by component called "VARISTOR". The Varistor will burns if voltage reaches specified or more voltage across it.. Once varistor burns U will get engage tone always... Basic multimeter is enough to check the varistor, put multimeter in diode mode, test both ends of varistor, it should not show zero value or beeping. Some times it may burn, blast or bulge. Remove the faulty component from the circuit with the help of soldering iron, connect the line & verify, if line is good replace with same rating of component.. Chk for the ring & dial tone...
Req tools: Multimeeter, soldering iron, little paste & Led, screw driver set for opening the printer..
Depends on design varistor may fix accordingly which we need to find out the location.. But its always fixed between line in path. pl see the attached sample diagram.
if you are non technical pl don,t try it...Best of luck.. 6f4a7950-5cc9-42c6-bb47-b2ba2007add0.jpg 21aa8d50-de72-49d9-a692-6c813c2c0768.jpgEx: Varistor ac224650-2c77-4de1-934f-929cbd6f0d15.jpg Damaged/burnt varistor

Apr 01, 2014 | HP Officejet 6500A Plus Wireless...

1 Answer

Not able to get a dial tone on my fax..I've checked the phone line and reset to factory default and still no dial tone...MFC-210C / MFC-420CN


try to check the line connection at the back it has two inputs line and phone connect the wire from wall to line input then the phone input to a phone unit ..you better put a phone extension so you can hear or check if it has a dial tonemarmeto12_1.jpeg

Aug 18, 2011 | Brother MFC 210C All-In-One InkJet Printer

1 Answer

Fax wont' go through. Plugged phone jack into phone line and when I try to fax it doesn't connect. Any suggestions? Thanks


Can you receive any faxes. Run a Fax Test from the Tools menu. Is the problem with only one fax receipient? (Check the phone number and make sure they are set to receive. I have dealt with one fax receipient where the call-waiting service caught the fax call.)

Does the Fax see a dial tone? If there is no dial tone, use a single line phone (corded) to listen for a dial tone at that jack. If there is no dial tone, check the incoming service for a dial tone. (If you have no dial tone at all, contact your service provider.) Try a new phone cable (2-wire RJ-11) Try calling the number from another phone line with the single line phone attached. If the phone doesn't ring with a new cable, check your wiring and then contact your provider. Is the signal analog or digital (the all-in-one is designed for digital)?

Go back through the fax settings and set it as directed in Step 2 here: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458259&tmp_task=solveCategory&lc=en&dlc=en&cc=us&lang=en&product=3643612 . You need the fax error reporting setting.

Disconnect any items that are plugged into the 2-Ext port.

Try reinitializing the unit. Unplug the power cord with the unit on. Make sure that the phone cord is fully seated in the 1-Line port. Then reconnect the power cord.

Try resetting the all-in-one, this may require 2 people. With the printer on, unplug the power cord and wait at least 20 seconds. Press and hold # and 3 while plugging in the power cord. Release the buttons after the unit starts up.

If none of these steps help the unit may need service.

Cindy Wells

Jun 27, 2010 | HP Officejet Pro L7590 All-in-One InkJet...

1 Answer

MY LEXMARK X125 STOPPED RECIEVING AND SENDING FAXES. IT HAS ITS OWN LINE NOT CONNECTED TO COMPUTER. ALSO MY SPEAKER DIAL TONE IS NOT WORKING. WHEN CHECKING MY DRPD WONT SET UP EITHER. THIS JUST HAPPENED 2...


Hello. If everything else is working, printing and copying, unplug the printer from the power source. Check the telephone line from your phone company by unplugging the fax machine from the wall jack where it is connected to. Plug a telephone device straight to that wall jack and check for a dial tone. If there's no dial tone, contact your phone company. If there is, plug the fax machine back to that wall jack. You can also try replacing the telephone cable with a another known working cable. Plug the printer back to the power source. Check again. Hope this helps.

Mar 23, 2010 | Lexmark X125 All-In-One InkJet Printer

1 Answer

I have a Brother MFC 7220 - it won't print but says manual feed. Also the telephone is not working. All this was fine yesterday. The machine is about 1 year old.


Hi zoltansz
Have you tried the following
Use the telephone cord going in to machine on a regular telephone. If this works cord is fine. Plug cord back in to machine. Press the dial button on machine if you hear a dial tone check the settings for Pulse / Tone dialing (refer to manaul). If you don't here any dial tone the fax modem on the machine is faulty (posible lightning strike on telephone line. You will then have to take the machine in to a service centre.
Please feel free to uase the Repair Service Directory on this site to locate a service centre close to you.

Regards
Go-Tech

Dec 15, 2008 | Printers & Copiers

1 Answer

Lexmark x2470. Fax solutions not working after going high speed


Please check that the Phone line for faxing is connected to a seperate NON FILTERED phone line. Not to the dsl line. You can use a line splitter for this. Also the dial up modem may need to remain in your computer for the fax software to dial out. Hope this helps.

Dec 07, 2008 | Lexmark X2470 All-In-One InkJet Printer

1 Answer

Epson cx11 outgoing fax problems


This is not an issue with you unit, this is an issue with your phone line. get your service provider to check the line. also remove the line from your fax and put a standard phone on the end, try to make a call and see what happens. if the same result occures, there is an issue with the line and not the fax.

Gremlin11

Sep 29, 2008 | Epson ACULASER CX11NF All-In-One Printer

1 Answer

Dell AIO 962 can't get a dial tone


There are 2 phone jack ports on the back of the 962.
One for line, one for phone.
You want to plug the phone line into the port that says "line" or "Fax".
If it's plugged into the wrong one, your fax machine will not get a dial tone.

Jul 31, 2008 | Dell 962 Photo All-In-One InkJet Printer

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