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Word documents open as blank webpage

Ms word attachments are opening as a webpage, but the webpage is blank-in firefox it opens as a new tab, untitled.


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Download the attachment first.
When saved, right click on the document then open with Word

Posted on Dec 05, 2011

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1 Answer

Word docs open with a blank page.


Do your doc open correctly if you open Word first (open Word first, select FILE - OPEN and then the file, the DOC file opens)?

You can also open your word doc with IE or Firefox:
Launch IE, then at the File Menu, choose "Open" and browse to the Word File. You can also try Firefox the same way (or right click the doc and choose open with and find IE)

make sure your text wasn't accidently changed to white-then it would look like a blank page, see if you can highlight the text.

The files may have been saved as Macro enabled docs. Right click on one of the documents, click Save As. Choose Save As a normal doc. The next time you open it, it should open correctly.

This is a tough one

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Open a web browser such as Windows Internet Explorer by clicking the "Start" button in the lower left-hand corner and double-clicking "Internet Explorer" in the program list.


  • 2 Display the webpage to be copied, then click the "Edit" tab at the top of the Internet Explorer screen.
  • 3 Click "Select All" to highlight the entire contents of the webpage, then click the right-hand mouse button and select "Copy" from the drop-down menu. This copies the entire webpage to a temporary memory clipboard.
  • 4 Open a blank Word document by clicking the "Start" button, choosing "All Programs," clicking "Microsoft Office" and double-clicking "Microsoft Word."
  • 5 Click the "Edit" tab at the top of the Word screen and choose "Paste Special."
  • 6 Select which paste option best suits your needs. For example, the "HTML Format" option will paste the copied webpage with all hyperlinks, images and text formatting intact. "Unformatted Text" option will paste only the text from a webpage without any of the original columns, section dividers or other formats.
  • 7 Click "OK" to copy the webpage into the Word template
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