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Are the ink cartridges refilled or compatible? They may be defective. Are they installed correctly (not in the wrong slots)? ** Note that even if they are replaced it will take SEVERAL pages before the quality returns
Properties, Printing Preferences, Maintenance tab for nozzle check and cleaning. Sometimes HP cartridges that have three colors run out of one or two colors at different times. If you try everything else and are going to get rid of the cartridge anyway, pull open the paper label on top and put a few drops of water in. Let it sit. If that doesn't work, you can alway get a refill kit, but they are messy and lose a lot of ink.
We've encountered several problems like this and we end-up replacing the printer head especially separate printer head technology from ink-cartridge(s). Cleaning well do in most cases and original ink cartridges is always better:) and cleaning of nozzle should be done three times only for it may consume whole ink cartridge half empty. For the ink-cartridge with printer head builted-in the problem with missing color most likely on the contacts between the cartridge and tray. Please wipe the contact points gently with dry cloth or cotton buds. Try to check if the contact points were not rotten or corroded with dried inks. Have a nice day.