Question about Whirlpool Gold White-on-White 21.9 cu. ft. Conquest Side-By-Side Refrigerator with Ice and Water GD2SHAXLQ Side by Side Refrigerator

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My return vent keeps freezing up in my side by side whirlpool gold refrigerator and the refrigerator does not stay cold. What can I do to get it to quit freezing up.

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  • kids3_husban Feb 28, 2009

    Whirlpool Gold Model #GD5RHAXSS01 manufactured 6/06

  • bcagno Mar 19, 2009

    I did the hair dryer thing and it worked for 1 week and now it has frozen up again. What is causing it and how do I get it to defrost? Is there a defrost timer that I can reset or replace?

  • Anonymous Apr 27, 2009

    we did as suggested, removed frosts from the coils. ran ok for a few days and now vents are freezing again with fridge compartment not as cold as it should be. whirlpool model 106.57022601

  • antoniobande Apr 28, 2009

    MY EVERY 4 MONTHS STOP FREEZING,THE VENTS ARE STUCK AND LOST MY FOOD

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  • 117 Answers

Got a brand and Model number so we can see your machine as you do? Eric Campion

Posted on Feb 27, 2009

  • Affordable Appliance Parts

    Thanks for the model number....For testing purpose, set both controls to the middle setting and leave them there regardless of the temperature fluctuation. The return vent normally freezes up when there is an airflow problem. This could be the ice door flapper in the fountain assembly not closing all the way or a door left open just a tad overnight. What we want to do is grab a hair dryer and then blow air into the vent until you feel air coming out of the other end of the vent. To do this, you will have to unplug the unit, remove the food from the freezer section and then remove the rear inside panel. Take a look at the coils behind the panel and tell me if they are really frosted front to back..top to bottom. Once you have all the frost removed, reassemble and leave the controls in the middle settings. Wait 24 hours and then let me know how things are.....Eric Campion

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Can you tell me why please?


All the big cooling happens inside freezer compartment. Freezer gives little cool air to fridge compartment. Now when the vent blocks that little cold air cannot go into fridge compartment. Thus your freezer works good but not fridge compartment. Milk goes bad but frozen meet keeps good.....

Vent freeze up either due to defrost problemt, defrost drain line problem, Evaporator fan problem or even can be your damper motor not opening due to unit failure or frozen damper door.

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Couple of reasons
a) Excess humidity in the refrigerator due uncovered food items.
B) freezer door not closing fully( look for any visible damage or hardness of the seal. The seal is made of multiple layers so even a few cracked edges will cause leakage.
c) the returning air if not circulated properly by blower which also gas a heating coil for humidification could have failed causing formation of ice.................sodeep

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I did some research online, and read that the Start Relay is most commonly the problem. My husband bought the part, (about $50) and reattached it to the side of the compressor....and was cold immediately! apparently a very common problem on these fridges.

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if u find out let me know. when we turn both frig/freez switches off the frig light comes back on flashes to number 6. it still seems cold be like this 2-3 days the food still seems cold. good luck. jax, fl

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