Question about Polycom Viewstation FX H.323

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Mute Button on Mike

The Mike just stays in the mute and will not turn on. I have checked the wiring and it is a straight wire map and is correct. I took the mikes and connected to another unit and they work fine, How can I fix this problem? I haven't opened the unit up yet. Any help is greatly appreciated.

Thank You in advance

Bill

Posted by on

  • euthenics Feb 27, 2009

    Thanx for telling me what I already know. I am looking for technical assistance in fixing this problem. Thanx

  • euthenics Feb 27, 2009

    blackberries:

    The mikes are only stay muted on the unit I am having the problem with. I tried the mikes on another unit to see if it was the mikes. The mikes work fine on another unit. So it is something with the unit and not the mikes. Do you know if resetting the unit to the factory defaults have anything to do with it?

    Thank

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Its your unit is defective if you took a mic that doent work in yours on another unit just like yours and it works then its definatly your unit defective!

Posted on Feb 26, 2009

  • Erik Anthonsen
    Erik Anthonsen Feb 27, 2009

    sorry i didnt mean to mark as solutions i was asking a follow up i need to know did you try you mic on the exact same unit as the one you have sorry for the confusion!

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