Question about Western Digital Passport WDXML800UE (WDXML800UETE) 80 GB Hard Drive

1 Answer

My old computer does not recognize my new 250gb wd passport I get an error that my Z drive is not logged on

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 702 Answers

Are you sure your 'old' computer has USB 2.0 support and not only USB 1.1?
You can try accessing the BIOS of the computer and see if you can change the USB version there.

Once it is recognized, Windows (XP?) should recognize it and install the drivers. If you are running an older OS, you probably need to install drivers for it first. But those would come with the drive (on a CD maybe).

Also check out:
http://www.devicedriverfinder.com/blog/device-errors/external-hard-drive-troubleshooting

Jules

Posted on Mar 16, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Why wont my Western Digital WD Passport 250GB Portable Drive 250 GB Hard Drive work?


Several possibilities:

* bad USB port in your computer (try another USB port)
* messed-up copy of Windows (try connecting to a different computer)
* damaged USB cable between computer and the Passport (replace it)
* bad disk-drive inside the enclosure (replace it)
* bad USB-to-disk-drive adapter (buy a new "empty" enclosure)

Check the warranty on it, to see if W.D. will replace it, at minimal cost to you. If the warranty has expired, W.D. has a "Customer Loyalty" program -- buy a new Passport through their web-site, and you qualify for a discount on your purchase.

Oct 30, 2010 | Western Digital WD Passport 250GB Portable...

1 Answer

Help! My hard drive is indicating an error


The E drive should have the same contents. That just means that the machine you are using doesn't completely recognize the drive. All should be well.

Jul 19, 2010 | Western Digital WD Passport 250GB Portable...

1 Answer

My WD doesn't appear at my computer. It have energy, and computer recognizes when I plug in, but the drive doesn't appear at My Computer


First, make sure you've downloaded all of the latest drivers and ran the installation CD that usually comes with the device. Then, check the computer manufacturer's information. Your USB ports may not be supplying enough power to run the Passport.

Jun 05, 2010 | Western Digital WD Passport 250GB Portable...

1 Answer

My WD 250GB passport portable hard drive is not recognized


If your system detects the connected device that is a good start. Was the drive formatted for another operating system? Certainly try the drive on another system and/or another drive on your system.

Aug 26, 2009 | Western Digital WD Passport 250GB Portable...

1 Answer

Wd passport can't see the writing on the icons in setup


Try hitting enter, Windows should automatically recognize it as an external drive and install driver.
click on "my computer" and the new drive should be there.

Jun 19, 2009 | Western Digital WD Passport 250GB Portable...

1 Answer

I reformatted the wd my passport hd. now my computer won't recognize it. I need the installation softare


Here is the WD page, pick your Passport type, on the next page download the software you need:
Select the software to download: http://support.wdc.com/product/download.asp?level1=2&lang=en

If I could be of further assistance, let me know. If it answers your post, please be kind to rate it.

Joe

Mar 15, 2009 | Western Digital WD Passport 250GB Portable...

1 Answer

Getting an old Dell Dimension to recognize a WD Passport


In the end, I assigned a different drive letter to the device and it worked.

There's a lot of info out there on how to assign a letter. Here's one link:

http://lifehacker.com/software/windows/change-windows-drive-letters-167525.php

Feb 17, 2009 | Western Digital WD Passport 250GB Portable...

1 Answer

WD Passport 250GB External cannot be recognized.


Go to BIOS (Press DEL or F2 to enter BIOS). Check if the Power state is in S1. Ensure that USB setting is in Hi-Speed.
Restart the computer and try using the device. this should fix. Let us know the result.
Thanx

Jan 16, 2009 | Western Digital Passport WDXML800UE...

Not finding what you are looking for?
Western Digital Passport WDXML800UE (WDXML800UETE) 80 GB Hard Drive Logo

512 people viewed this question

Ask a Question

Usually answered in minutes!

Top Western Digital Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Mark Taylor
Mark Taylor

Level 3 Expert

728 Answers

yadayada
yadayada

Level 3 Expert

64286 Answers

Are you a Western Digital Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...