Re: i have new ink in my printer. cleaned the heaned the...
Probably either the printheads are dirty/defective, in which case replace the printer as repair would be too expensive, or, the ink you replaced it with is also defective. If your ink was in storage for a while before you opened it, it could be that as the ink may dry out in original packaging. Not usually, but sometimes that happens.
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Ink jets may be clogged, go into your printer software for the canon. At someplace in there there should be an option to run the cleaning program on the printer. This is used to clean out the jets and clean up the printer a little bit. Make sure that you have lots of ink, Cleaning process uses a lot ink
Use the HP Printing Assistant software to run a few "print-head-cleaning-cycles",
to s(t)uck ink from the ink-cartridges into the ink-jets, and to unclog any of the ink-jets
that should be shooting the ink onto the paper.
Or, since it is a NEW printer, exercise the WARRANTY to get it repaired/replaced, at no cost to you.
You can try to clean the head manually with a cloth damoened with warm water. Wipe it across the jets a few times then run a cleaning cycle. By the way, you should use plastic gloves as the ink won't wash off your hands. If this doesn't fix the printing, then you'll need a new cartridge as the jets are probably clogged and stuck.
You said you just replaced the ink jets. Did you clean the print heads? Here is Link on Web. If you find this helpful pls rate me. Thanks http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_MFC_210C_420CN_EN_286.PDF How to improve print quality Cleaning the print head To ensure good print quality, the MFC will regularly clean the print head. You can start the cleaning process manually if needed. Clean the print head and ink cartridges if you get a horizontal line in the text or graphics on your printed pages. You can clean Black only or three colors at a time (Cyan/Yellow/Magenta), or all four colors at once. Cleaning the print head consumes ink. Cleaning too often uses ink unnecessarily. Caution Do NOT touch the print head. Touching the print head may cause permanent damage and may void the print head’s warranty. 1 Press Ink. 2 Press ▲ or ▼ to select Cleaning. Press Menu/Set. 3 Press ▲ or ▼ to select Black, Color or All. Press Menu/Set. The MFC will clean the print head. When cleaning is finished, the MFC will go back to standby mode automatically. If you clean the print head at least five times and the print has not improved, call Brother Customer Service (see Brother numbers on page i).
it sounds as though you haven't use this in a while and the ink has dried in the head/jets. try cleaning the nozles and get new ink cartridges.
start>printer & faxes>properties>print preferences>maintenance tab (if you have one) and look for head cleaning.
what kind of printer? Laser or Ink Jet? If it is ink jet, your print heads might be clogged and need severe cleaning or replacement. If you have the manual it should tell you where exactly your print heads are located. If not, search your printers manual online. If you CAN access your printheads, clean the print heads gently with a cotton swap using rubbing alcohol. do not over wet the cotton swab or print heads as too much alcohol could damage the print heads. If the print heads are very hard to get to and the print needs to be disassembled to access them, it is cheaper and worth it to get a new printer otherwise you could damage something else inside the printer.
If the printer is a Laser machine and you inserted a new cartridge and it is not printing, your Drum unit could be expired or your heat rollers. Drum units are sold online from $50 - $300 depending on the model of the machine. Heat rollers are not worth installing unless you know what you are doing.
If yes, buy original brother ink carts and do the cleaning cycle again. If you are lucky the printhead isnt clogged due to the third party ink which has not the additives and glycerin needed for the printhead to run without probs.
In case the head is clogged there is nothing more what you can do. Sorry! A replacement might costs more than a new mfc 440cn!
Check to make sure nothin is jammed in your printer. I had that happen to me, either my kids or my cat got something small stuck in the printer and it created a blank horizontal line down the page. Hope it's something that simple!!