Question about HP DeskJet 920c InkJet Printer

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HP 920C no longer prints color

I have:
(1) downloaded new software
(2) changed out color ink cartridge
(3) cleaned cartridge holder
(4) cleaned ink passage orifice

What else do I check? How would I check electrical connections/contact?

Does ya thinks the issue is mechanical?

I have lots of ink for this printer -- it is used at a community center by middle school kids.

thanks for answering this request for information

Dennis

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Dear ok_ME_3,
i have the 2610xi photosmart and i have teh same problem. it is a mecahical problom, and needs a new ink cartrige slot. i took it to geek squad and they fixed it for 10.00. I hope this works for you.if not, i would recomend an epson printer for your next prnter.

Thanks,
Matt MAlhiot
matt555@rocketmail.com

Posted on Feb 26, 2009

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It sounds like it is not priming and wiping the head of the cartridges correctly.

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Hi,

Just to confirm pls:
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2. you have remove the bright pink tape from the ink cartridges;
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You can try removing both cartridges and clean the gold colored contacts where the pink tape was. Pls do the same to the mate pins in the cartridge holder in the printer.

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Hope this be of help/idea. Pls post back how things turned up or should you need additional information.

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