Question about HP 1040 Plain Paper Inkjet Fax

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Says there is a paper jam but there is not

This machine will not reset

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  • Anonymous Mar 18, 2009

    it orders me to "clear paper jam" which does not exist

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  • 27 Answers

First, you have to clear the error first before sending the fax.

-open the rear access door at the back and check if there is any debris of paper. If none, close the access door and make sure you hear the snap and properly closed.

-lift the document feeder cover to check for any debris, and then close it properly.

-if error is cleared, try faxing again

Goodluck!

Posted on Mar 05, 2009

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