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My computer screen shuts off at random and will not come back on without shutting it down and restarting what can i do?

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If possible, try hooking up another monitor. That way we can figure out if the problem is with the monitor or the PC itself.

If you do this we can narrow the problem down a great deal.

Let us know what happens.

Posted on Feb 26, 2009

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Shuts down randomly. It shut down twice before any software was installed on it - brand new. Why?


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Dell XPS 630i on start up goes into Configuration Updates...Fails and states "Updates were not configured correctly. reverting changes". Will shut down randomly.


If your computer is shutting down randomly and not because it is doing a post update restart, it may be worth giving the interior a clean as it could be overheating from dust build up in the fans and heatsink. Before you do that make sure you use a soft paint brush and that the power is disconnected from the computer. Be gentle with the brush as the capacitors are delicate and important.

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Computer turns off by itself


Depending on if you get any error messages at all.. Then do the following. If you get an error message, Post it back here for more specific directions on how to fix this issue.

First, remove all devices attached to the computer except the keyboard, mouse, and monitor.

Then.. Shut the computer down, start it, and press f8 to enter safe mode..

Does the computer randomly shut down in safe mode? If not then your issue is software, and can be fixed without replacing anything.

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My computer keeps shutting down randomly. Also when i try to use F10 it will not respond if i try and run error checking the system will crash/shut down or give me a black screen. Basicly it randomly...


Possibilities:
1. overheating, and automatic shutdown.
Check that the fans are working.

2. bad RAM, causing "random" crashing.
On a "good" computer, download the free 'MEMTEST86+' software, and run it, to test your RAM.

3. Leaking capacitors on motherboard, causing "voltage-spikes", leading to "random" errors.

4. Bad disk-drive. Remove the disk-drive.
Connect it as a "slave" drive in another computer,
and run 'CHKDSK' ("Check Disk") to look for problems.

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Random Restart or Computer Freeze


what you did is OK for minor fixes. mostly for application error.
you need to format the hard drive and install the OS again in order the OS to work properly. you may have some file that is left over that is cusing the shut-down.

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Random restarts..blue screen of death


It sounds like a RAM issue. I'd check for excessive heat inside the case. Possibly a bad case fan or the like.

Have you made any changes lately that could have caused these problems?

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