Question about Acer Aspire One PC Notebook

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Can't connect to internet

Well I have windows, and am trying to connect wireless.The work offline tab is not checked. But computer keeps saying not available off line press connect to go online when ever i follow the prompts i still get the this page not available. My service is through att, why is this so complicated. My playstation 3 got right on. i have been trying for 3 days, all att can say is they believe my system is blocking this service. I

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  • lacher2001 Feb 26, 2009

    I do not have a hard drive, so how will i do this



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We can try to isolate whether it's a problem with IE by having you download and install Mozilla Firefox and seeing if it allows you to browse the web.

You may want to check your connection settings in Internet Explorer - Tools + Internet Options + Connections. If you had any dialup settings or anything in there previously you should disable them. The other thing you can try is running the network setup wizard and telling the machine that you connect directly thru a network hub.

Report your results back here.

Posted on Feb 26, 2009

  • John Elliott
    John Elliott Feb 27, 2009

    Let's do this - connect your Acer directly to the hub with an ethernet cable (on the LAN port) and open IE. Do you get the internet? If so it's not an issue with the browser itself. If you connect the ethernet and still have no internet this may actually be a problem with IE. It helps us narrow it down.

    If you are having problems with the wireless adapter itself you would get an error to the effect of "limited or no connectivity" or "unable to authenticate". I'm attempting to rule out what it isn't in order to figure out what it is.

    Please post back with any additional info.

  • John Elliott
    John Elliott Feb 27, 2009

    Point of clarification - Are you talking about a USB connect device from AT&T or a standard broadband connection?



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Why does the computor keep saying i m offline

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i am assuming that you have an ip address /dns /internet settings provided by your internet service provider.

open internet explorer

click on tools

internet option

select connection tab

remove items from Dial-up and virtual private network settings
or select the option which says never dial a connection.


under connections tab

select Lan setting

check the box automatically detect settings

restart your PC


sometimes computer virus do make an internet connection...

hope this post helps

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