Question about Sharp Actius MC24 Notebook

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Sharp notebook can only be repaired by Sharp, according to Sharp

I have a Sharp PC-MC24 notebook. It needs one small part (DC plug). Sharp will not sell a part or even give a part number. The only way to repair is to send it in to them for the repair. I am a laptop repairman. I already have the machine torn down ready for the part, but I can not get the part. That will be the last product I buy from Sharp. They are not customer friendly.

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  • cclark617 Feb 26, 2009

    It goes to a Sharp PC-MC24 Notebook. It's called a DC power board.

  • cclark617 Feb 26, 2009

    I was going to replace the whole board, but it seems I may not be able to find one. I will take your suggestion on looking at power jacks. Thanks a lot!



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What does the jack look like? Can you post a pic?

I'm pretty good with finding ones that are compatible.

Posted on Feb 26, 2009

  • RescueTechLA
    RescueTechLA Feb 26, 2009

    Does yours look like this?

  • RescueTechLA
    RescueTechLA Feb 26, 2009

    OK, try taking a look at the different jacks on this website:

    The color of the jack (yellow) doesn't matter. It's more about the size of the center pin and the arrangement of the "leads".

    If you find a jack that has extra stuff you can always remove the shield like the picture I posted.

    That's about as far as I can take you on this one.

    You could also send an email to to see if they can recommend one for you.

    Were you trying to replace the entire board or just the jack?



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Hi Jonirik,

Perhaps you can try determining if the laptop's problem is either the LCD display panel, the video card or the CCFLamp. If you can then maybe repairs can be done locally in Palau and you can source parts online.
If the unit powers up and goes through the motion of booting:
1. to determine if LCD Panel Display - connect the laptop to an external monitor. You may need to press Fn + F? key to activate and view display on the external monitor;
2. to determine if CCFLamp (and/or inverter) - power up the laptop and shine a flashlight obliquely to the screen. If you can see some semblance of display/desktop, no matter how slight/dark, then the backlight (CCFLamp) and/or the inverter is the problem; and/or
3. If there is no result on #1, then it is possible that the video card is the problem. In some instance, it could be memory, motherboard or something internal to the unit.

As to your other concern, I made inquiries but it would seem that Sharp Phils. doesn't accept laptop repairs. Nonetheless, most incoming service request are forwarded to their Service Centers.

In any case, contact information for Sharp Philippines is below:
Km. 23 West Service Road South Luzon
Expressway Alabang, Muntinlupa City, Philippines
Telephone Nos. (63) (02) 842-1371, 842-0525 to 29
FAX No.842-0530
Contact E-mail:
Customer Care:
Service Toll free number: 1-800-1-888-4952

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