Question about Dell Dimension E521 PC Desktop

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My cd drive does not open some of my disc

Pls.help me solve the problem

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  • RescueTechLA
    RescueTechLA May 11, 2010

    Does the problem occur with just cd's or dvd's too?

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Open the driver outside youe pc ,untie the 4scrowes for its cover, by your plower air kindley suppose its lens to air for 50 seconds it will be cleaned dont use any liquid or somthing to deal directley with lens it will damage if you tuch it or drop liquid on it

Posted on Feb 26, 2009

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I have an acer aspire x1200-b1601a with a cd/dvd drive that will not open without putting the tip of a knife along the edge and prying it open. the "magic" pinhole is behind the case's cover and cann



CD-ROM, DVD, or other disc tray not opening Locking device or software installed First, verify no locking software installed that prevents the tray from opening. If you are unsure, reboot the computer and as it is booting up, eject the tray. If the tray can eject as it is booting, but stops working after loading your operating system, something is being loaded that is preventing the drive tray from opening. Programs used to burn CDs are a common culprit.
Bad eject button If you are running Microsoft Windows, open My computer, right-click the disc drive icon and choose the option to eject. If this ejects your CD-ROM drive tray, the button on the disc drive is defective, and it is recommended that the drive be replaced.
No power to computer or disc drive If you have recently installed a new optical drive or you have moved the computer, the power cable to the CD-ROM may have become loose or disconnected. Reseat the power cable to make sure this is not the problem.
CD stuck within drive If you suspect that a CD may be stuck within the drive, the tray needs to be ejected manually. Look for the small manual eject hole that ( not the head phone jack) located on the front of the drive. Unwind a paper clip and place one end of the paper clip into the hole to eject the CD-ROM tray.
cdrom.jpg
If CD-ROM tray opens part of the way, pull it gently to see if you can get it to open fully. If it cannot be opened any further, it is likely that the gears within the CD-ROM drive have become damaged or dislodged. But usually, a stuck CD is blocking the way.

Caution: If you are able to open the CD-ROM drive using a paper clip, we do not recommend continuing to do so. This is meant to be used as a temporary solution; the drive should be replaced.

What to do if CD or DVD stuck in drive? Note: This document is for disc drives with a disc in the drive that prevents the tray from opening. See our CD-ROM, DVD, or other disc tray not opening document, if the tray is not opening at all or doesn't seem to be getting power.
If the CD or DVD is not set into the disc tray correctly, it could be sticking up above the surface of the tray, causing it to get stuck with then tray tries to open. In this case, it may be possible gently shake the computer and move the CD or DVD into the correct place in the tray, allowing the drive to open. However, use caution when doing this, as you do not want to shake the computer too much, or you could damage other components.
If this is a desktop computer, you can prevent damage to the computer by opening the computer and removing the disc drive in order to shake or rotate the drive. When the drive is out of the computer, you can manually release the tray by inserting a paperclip into the manual eject hole.

cdrom.jpg
In the case of a laptop computer or a slot load disc drive, since the CD or DVD does not sit in a tray, it cannot be shaken in order to adjust the disc. If the disc is visible you may be able to move the disc a bit by hand, enough to allow the drive to eject the disc. Again, be careful in doing so, as you could damage the disc or drive in the process.
If you're still unable to get the disc out of the drive after following the above steps, it may be a damaged drive and should be replaced. If the disc in the drive is an important disc and you believe the drive is bad, the drive can be disassembled in order to remove the disc. In the case of a laptop or computer with a slot load disc drive, the computer needs to be serviced in order for the drive the be replaced and the disc to be removed.

reference: http://www.computerhope.com/issues/ch001487.htm

What to do if CD or DVD stuck in drive

Jan 03, 2015 | Acer PC Desktops

1 Answer

Cd Drive not reading discs


Hi Lenora, although your device manager states that your CD drive is working properly, it cannot detect detailed faults, such as a faulty laser disc reader. You can try cleaning the laser lens with a lint-free cloth. If this doesn't solve the problem, you will most likely have to replace your CD drive.
Best wishes,
Graeme

Jan 05, 2014 | MSI AE2220-26SUS 21.5 in. PC Desktop

3 Answers

Dell Vostro 1310 - when turned on screen still blank, numlock blinking, capslock and scroll lock light on and stable. tried changed new RAM,issue still persist. whats wrong with it?


it may be bios problem or loose connection with Hard disc... So, follow the below steps: 1.remove the battery and power adapter 2.press the power on button 2 minutes 3.replace the battery 4.now on the laptop normally... now see the result.... ---------------------------------------------------------- if not solved then follow the below steps
1.remove the battery and power adapter 2.remove the hard disc,cd/dvd drive 3.replace the battery 4.now on the laptop normally... 5.if any display appears then problem with ur hard disc or cd/dvd drive.
------------------------------------------------------ follow the below steps to check the problem with your hard disc or cd/dvd drive
1.remove the battery and power adapter 2.remove the hard disc,cd/dvd drive 6.connect the cd/dvd drive 3.replace the battery 4.now on the laptop normally... 5.if any display appears then the cd/dvd drove has no problem,then problem with ur hard disc drive. ---------------------------------------------------

Apr 17, 2010 | Dell Vostro 1310 Laptop Computer PC...

2 Answers

Cant instal win xp on dell xps 700 help pls


1.) Insert Bootable CD.
2.) if not booting up, go into the Bios and change the bootable device list to list the CD or DVD drive first
3.) Disk should boot, if not then you have a problem with your CD (try another) or the CD/DVD Drive is not working properly.

Nov 09, 2009 | Dell XPS 700 PC Desktop

1 Answer

I can't burn anything with my DVD/CD-ROM but it reads dvds and cds


first reinstall the operating system and then you use either nero 6 or NTI CD? DVD maker

Jun 01, 2009 | PC Desktops

2 Answers

I INSERT CD DISC NOTHING HAPPENS


Hi there

Thanks for posting your problem on fixya

IT seems that problem your cdrom drivers please go to device manager >> right click on my computer then click on hardware then click on device manager double click to cdrom and uninstall cdrom drivers then reboot and reinstall cdrom drivers. Your cdrom working fine

Don't forget to vote me

Thanks
Robert

Sep 26, 2008 | E-Machines eMachines Desktop PC

1 Answer

T2240 cannot get the restore cd's to start


hello,

Yo need to configure in bios setup the first boot option. in the first boot press" F2 or delete" to go to bios setup.

in there select the CD ROM to boot first and then press "F10" to save and exit the setting.

reformatting and installing press windows the instruction is here;

http://www.microsoft.com/windowsxp/using/setup/winxp/install.mspx

may this help:

melnavz

PS: pls do not rate me if my solution not solve the issue and you need more further information. but if is invaluable solution rate me fixya.

May 04, 2008 | E-Machines T2240 PC Desktop

2 Answers

Files off my discs wont open or copy to my new pc


on these matter i have identified two possible cause of your problems.

1. You CD/DVD (discs) maybe damage.
2. Your CD/DVD rom was not able to read.

Solution:

1. to sure that the DVD/CD rom is functional try other discs (Any discs that that is clean and no traces of damage.(if work on another discs so DVD/CD rom is good if don't work your discs is good)

if not solve the problem maybe your system had a problem. update me in case.

Dec 16, 2007 | E-Machines D6405 (RBD6405) PC Desktop

1 Answer

COMPACT DISC,RECORDABLE DOOR KEEP POP UP BY ITS SELF.PLS HELP ME TO CLOSED IT SO THE DOOR DOESN'T POP UP BY ITSELF


you may need to replace your cd-rom drive, you can try buying a new cd-rom drive for around 30-40$ which also will mean you'll have a DVD-rom instead of cd-rom.

thanks
Thomas

Nov 11, 2007 | Compaq Presario 5000 PC Desktop

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