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Check your flat bed and Document feeder scanning glass need to be clean, if any dot or dust in scanning glass of document feeder it will appear a line, check this points first 1- Check printouts from computer or FAX if it is clean problem in scanning section 2- Check using Copying a blank paper using only Flatbed if it prints without any line its problem from document feeder Scanning glass So solution is clean the Document feeder scanning glass using wet cloth, note careful about wet cloth switch off the machine and clean it
Sounds like you're having a problem with the automatic document feeder. The scanner is continuing to scan but the paper is not advancing as it should during the first part of the infeed. Check to see if something is inside retarding the path of the scanned document. Or it could be worn rollers in the ADF.
Not familiar with this model in particular, but if you lift the document feeder, as if to place an original on the glass, there is either a narrow filter glass on the left of the main contact glass, or in many cases it is attached (clipped on) and lifts up with the document feeder cover. Clean this glass. If it is clipped on to the cover, remove it, and clean both sides. I hope this helps.
If the lines are vertical (in the direction the ADF feeds, 11in long for 8 1/2 by 11) You can try cleaning the glass the scanner uses when it's using the document feeder. Pull up the top left part of the printer where the documents feed, there's a little rib in the middle of the side to help you do this, then simply pull up the assembly underneath with all the rollers in it, you should see about an inch of glass underneath and a centimeter long strip of white plastic on the assembly (this serves as the white background when feeding slimmer papers) Clean them both. I'd recomend any glass cleaner, just don't spray it in there, spray it onto a cloth.
The problem is that that there a small piece of glass that the doc feeder use's to scan the orginal. You will have to clean the small glass it's about a half of a inch piece and is normally under the doc feeder unit. It will either be to the right side of the main copy board glass or it is under the doc feed unit where the paper goes down through the feeder. It is mostly some white out on the glass, just clean with a dam cloth with water or windex..... Good Luck