Continuous draining - unable to reset - all lights on
With power switch on water enters the machine but is continuously pumped out. All pushbutton lights are lit. Holding the hot wash select button pushed in stops the pump operating and turns off all other lights except the rinse, BUT after 15 seconds or so the pump starts again and all the lights come on again. Help please!! Is there a float switch on this model? There does not appear to be any leaks or accumulated water in the machine or on the floor.
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Did you have a power outage recently? They are notorious for damaging circuit boards--usually about 3-4 weeks after the power interruption strange things will either start happening or *not* happening with appliances due to damaged computer chips on the boards starting to fail. Your symptoms indicate either a blown user interface(push button panel) or a defective main control board(board with the brains on it) or both!
If that pump is failing to shut off then there is something wrong with the electronics. If your washer is a mechanical timer controlled device then you may have a sticking switch (which may explain why switching cycles does something for you). But if you have an electronic timer then you may be experiencing a board failure, where a cycle is being commanded when it is not intended to by design.
You might want to try manually filling the machine with water using buckets or a hose. Perhaps there is some type of switch that is stuck on. My thought is that if you fully load the Machine with water and let it run through it cycles it may somehow reset the switch. It's worth a shot.
It could be fault code 37, your pump faulty.
37. (00100101) Pump Blocked Error (No change in the water level)
While draining, the water level reading from the pressure sensor has not changed for over 3
minutes. There are three likely reasons for this fault. One is that the drain hose or the
pressure switch hose has been squashed or kinked and the pump out rate has been
dramatically reduced. The second possibility is that the pump is partially or fully blocked.
The third is that the pump is not operating due to Motor Control Module, wiring or pump
failure. This fault could also appear if the machine is pumping to an unusually high head of
drain hose or into an extended length of drain hose. The fourth possibility is a diverter
valve fault or blockage, water level is not altering as the diverter is stuck in the recirculation
mode, giving the module the appearance the pump is not lowering the water level.
Primary Source: Pump System.
Action:1) Check that the drain hose has not been kinked.
2) Check the length of the drain hose and try to reduce the length if
excessively long. A 39.36in / 1 metre extension hose of the same
diameter fitted to the existing drain hose is the maximum allowable
3) Check for open circuit windings in the pump. (Note: Pumps are
fitted with a thermal cut-out, which will reset on cooling.)
4) If the basket is empty of water, remove the pump from the pump
housing and check that it is not blocked. Also check the drain
hose is not blocked.
5) If the basket contains water, then service the pump from the top of
the machine by removing the top deck and inner basket. Bail out
the water, remove the pump cap and hood and clear the
Secondary Source: Wiring.
Action: 1) Check the pump harness is connected correctly to the pump.
2) Check continuity of the pump harness.
Tertiary Source: Motor Control Module module.
Action: Activate the pump by operating the machine in spin mode. Check the
pump is rotating. If it is not operating, and Primary and Secondary
checks have been performed, then replace the Motor Control Module.
not draining your washer at all, pump may be bad or no power to pump, take the drain hose out of the "stand-pipe" where water enters the sewer drain, and lower to floor and see if water drains by gravity if only slowly your pump or hose may have a slug of crud in it blocking drainage to sewer pipe
Check for a blockage in the water pump. If it does not drain first it does not spin. Check for power to the drain pump motor.If no pump blockage check the lid switch for continuity. No continuity, replace the lid switch.
FE means water is overflowing. Check pump filter. Check water level switch and hose. Also check that drain hose isn't too low causing it to refill itself continuously. In any case the drain pump should run for 4 minutes to try and eliminate the extra fill