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The EA Games server is not working right now. He will need to play another game or wait until the server is back up. The link I'm posting will give you updates on it. EA down Current outages and problems
xbox live has recently added three ports for wireless internet.
if you know how to open ports (protocols) on your wireless router, then the following should be open (enabled) for your xbox 360s IP adress:
If you have an Xbox live "Silver" account all you can do is talk to your friends, it will not allow you to play games with them. If you have a "Gold" account it will allow you to do both and download content etc. It will tell you what type of account you have in "my xbox" under your avatar. This could be your problem. The other problem could be that this is the busiest weekend of the year for Madden due to the Super Bowl. I think the problem is going to be your subscription status being silver instead of gold.
I had the same problem where I'm logged into XBox Live and I couldn't get into the EA servers to play any EA games. This is what worked for me:
1. Hit the XBox button and Log out of XBox live. 2. Go to the Settings tab and select System Settings. 3. Choose Console Settings then Clock. 4. Choose Daylight Savings and set this to OFF and back out. 5. Log back into XBox Live and the time will be set automatically. 6. Start you EA Game and Have Fun!!!