Question about HP Photosmart C6180 All-In-One InkJet Printer
I am setting up a HP Photosmart 7280 muti-function machine. My telephone service has a distinctive ring set-up. One number(single ring) is the phone call number. The other number(double ring) is assigned to the fax machine. I have the problem that the fax machine rings on incoming phone calls after two rings. What's the fix? I am a true amatuer with computers so please give me a simple answer. Thanks
Hello There. Most household all in one units cannot operate on the ring characteristcs that you are describing.
They simply operate on the number of rings before automatic pickup to the fax machine. Therefore, you will need to just change the number of rings before the fax machine picks up. In this case however, you will not be able to use voicemail, since one or the other will will pickup.
Page 63 and 64 (in PDF) or page 62 and 63 (hardcopy manual) explain the process.
Ignore the information about setting higher then voicemail. That information is typically only valid if you have the old voicemail devices in your home. Most people now adays get a voicemail service added to your telephone service, in which case you cannot control the voicemail as easily.
So again, in other words you will be sacrificing your voicemail for your fax machine. Only other way around it is to get a dedicated fax line to seperate the two numbers.
Posted on Feb 26, 2009
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Posted on Jan 02, 2017
Tips for a great answer:
Mar 06, 2014 | Lands Phones
If you have an answering machine connected to the same line as your fax:
To make sure the printer picks up
incoming faxes, set Auto Answer to On, and then set the printer to pick up
after a greater number of rings than the answering machine. For example, if the
answering machine picks up calls after four rings, then set the printer to pick
up after six rings. This way, the answering machine picks up calls first and
your voice calls are received. If the call is a fax, then the printer detects
the fax signal on the line and takes over the call.
If you have a voicemail feature associated to the same line as your fax:
Voice mail and fax can share the
same telephone line if you subscribe to a distinctive ring service offered by
your telephone company. This feature allows you to have multiple telephone
numbers on one telephone line. Each telephone number has a designated ring
pattern (single ring, double ring, triple ring, or double and triple ring). The
different ring patterns let you know which telephone number was dialed, and
which device you should use to answer the call.
If you do not have distinctive ring
service, then set the printer to receive faxes manually (Auto Answer Off). This
setting lets you receive both voice calls and fax calls, but works best if you
use voice mail more often. You need to turn off voice mail whenever you are
expecting a fax.
I hope this helps.
Should you need further assistance, please contact Lexmark Technical Support Center.
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