Question about LG enV VX9900 Cellular Phone

1 Answer

My LG Envy turns off all the time no matter what if the key guard or key lock is on and I know it is not a battery problem because it always has plenty of life

Posted by on

  • 2 more comments 
  • stevenleopol Feb 27, 2009

    I had the same problem. now it won't turn on. I just shows the "verizon wireless" logo.

  • washcrewman Feb 27, 2009

    I too have the env and it turns off all the time. I can sit it on my desk and not touch it and it turns off

  • jchobody Feb 27, 2009

    The phone shuts off in the middle of talking or when it's sitting idle.

  • tstra Mar 22, 2009

    Mine does the same thing. Drives me insane! At first I thought maybe the holster was to blame but this thing turns off whenever it feel s like it. I spoke with Verizon and got a "replacement" which was of course a "reconditioned" phone cause God forbid you get a new one to replace the one you just bought 6 weeks prior. This did the same thing. They upgraded the software and it still did it. It still does it to this day because I wont spend any more money to get a new phone. Anyway, I haven't heard of LG owning up or willing to do anything whatsoever for this inconvenience except say "we're not aware of this problem". I think it was a recording. Go figure.

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Governor:

    An expert whose answer got voted for 20 times.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 11 Answers

Please, please, please anyone who is having this problem, FIRST back-up all your pictures/videos that are on your phone, by either texting/emailing them or putting them on a MicroSD card. Next, contact Verizon & inform them of this. This is the 1st phase of a software problem, which, as Stevenleopol has found out the hard way, just like we did, later destroys your phone by just flashing the Verizon Wireless logo-it will never turn on again. Once this happens, ALL OF THE PHOTOS/VIDEOS/INFO on your phone is LOST FOREVER!!!! You can never get back into your phone! This just happened to my fiancee and we lost SOOOO many sentimental pictures & videos...we spoke with multiple techs at verizon and even called LG and they all said once this happens, the phone is dead. This same thing (the flashing verizon logo) had happened to me when we first got the phones almost 1 year ago and I was trying to initialize my brand new phone, and it had to get immediately sent back. These phones are not meant to shut off by themselves...it is a software problem, not a power problem...do not hesitate on backing up files & contacting verizon. You don't want to lose memories like we did, it sucks bad! Verizon will send you a "Certified Like New" phone in the same color, as long as they have one in stock. Good luck to everyone!

Posted on Feb 28, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I forgot my phone security code what cad I do


If you have forgotten the lock code for your Envy, no need to worry. Just remember that the default lock code is always the last four numbers of your phone number
or you can take it into a Verizon store to reset

Jan 25, 2015 | Verizon Communications LG enV Cell Phone -...

1 Answer

Nokia C6-00, I have disabled the Autokeyguard, still the phone is getting locked automatically at a very short interval.


Hi, there are two options for you to lock your cell phone under "Key Guard Settings", One is the "Automatic Key Guard" where you can set the delay time to lock the phone, and the other one is "Key Guard Code" where you can set a password every time you wish to unlock your phone. I think you have only disabled the Key Guard Code, please try turning OFF the Automatic Key Guard. I hope this helps.

Thanks for using FixYa.

Sep 08, 2011 | Cell Phones

1 Answer

My keypad always locks when I try and think about what I want to do for more than 10 seconds, then when I try to turn off the keypad lock, I get a message saying that I need to personalise the phone. so...


Hi

If u are using Nokia then simple go the setting > Phone Setting > Automatic Key guard > select the On and Set Delay time whatever time u want to set.

May 24, 2011 | Cell Phones

1 Answer

My LG envy touch keeps redialing the most


Hi,

This is because you might have enabled the automatic redail.Please put this to OFF so that it wont happen.

This option will be M enu--->settings---->Call settings

thanx

Jul 25, 2010 | LG enV Touch VX11000 Cell Phone

2 Answers

Battery


As long as it fits in your your new phone and is the same the battery has the same amount of volt you can, if the battery has a lower current the phone might not turn on if the current is to high it could wreck you phone.

Jul 22, 2010 | LG enV VX9900 Cellular Phone

1 Answer

Can't disable lock feature on LG rumor touch


hi, it is very possible to unlock it permanently or increase the time..all you need to do is to go to setting on your phone...check your phone setting, then try to locate your automatic key guard....you could increase the time or you select off..

Jul 14, 2010 | LG Rumor LX260 Cellular Phone

4 Answers

Envy 2 dials phone numbers accidentally- need to set key guard


On the front keypad, press the ok button until you have the option to select contact list. Scroll down that list until you see keyguard settings. Press ok to enter keyguard settings and then go to option 2 - unlock options. Select two step unlock. This will force the user to press "ok" and then "clr" in order to dial out. This has resolved the problem for me...Good luck.

Dec 03, 2008 | LG enV VX9900 Cellular Phone

1 Answer

I want to know can i use keyguard or auto keypad lock on LG KP 320 mobileset??


when u press 0 is the guard key then phone unguard when u again press it for 1 min then it guards

Nov 28, 2008 | LG KG320 Cellular Phone

1 Answer

Lg envy locked keys


the way 2 unlock the phone is to type in the last four digits of your number when it asks for the unlock code

Nov 19, 2008 | LG enV VX9900 Cellular Phone

2 Answers

Keyguard on LG envy


With the phone closed (using the front screen) toggle to the Settings & Tools tab, and then select option 3. From there you will be able to set the keyguard timer interval. If you wish immediate keyguard press the "#" key.

Jun 03, 2008 | LG enV VX9900 Cellular Phone

Not finding what you are looking for?
LG enV VX9900 Cellular Phone Logo

887 people viewed this question

Ask a Question

Usually answered in minutes!

Top LG Cell Phones Experts

Scott Fryer

Level 2 Expert

80 Answers

Steve Sweetleaf
Steve Sweetleaf

Level 3 Expert

1128 Answers

Jeremy Murray
Jeremy Murray

Level 2 Expert

127 Answers

Are you a LG Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...