Question about Epson Stylus Photo 870 InkJet Printer
Unfortunately, the Russian software does not work on a Mac, and it crashes at launch when installed in WZ98 under Virtual PC. However, I found this on another site, and it worked immediately:
The sequence to reset the waste ink counter is as follows:
WASTE INK ROM RESET ONLY 870, 1270
1. Turn the printer off using the power button on the panel of the printer.
2. Disconnect the interface cable at the back of the printer.
3. Hold down the "LOAD/EJECT" and "CLEANING" buttons simultaneously.
4. Turn the printer on. Release all buttons as soon as paper out light flashes.
5. Quickly press (within 3 seconds while PAPER OUT light is flashing) the "CLEANING" button for 10 seconds.
6. Release the button and the printer will initialize.
7. Once initialization is complete, turn the printer off.
8. Reconnect the interface cable.
9. Turn the printer on
Works great, no muss...no fuss!
Posted on Apr 29, 2009
It usually means the Waste Ink Pads in your printer are saturated with ink and the waste ink "protection" counter has exceeded its limit. See:
then go to Trouble Shooting - Error Indicators to confirm you have the "Unknown Printer Error".
If so, you can restore your printer to a working condition immediately by using the SSC utility - download from
and use it to reset the Protection Counter. This will stop the lights flashing and restore normal operation.
However, remember that eventually ink will overflow from the waste ink area and make a dreadful mess, so you must change the waste ink pads before this happens. This requires the disassembly of the printer.
If you decide to have a go at replacing the ink pads yourself, report back and I will provide further help.
If this solution helps you, please rate it; if it doesn't, please provide further information by posting a new comment.
Posted on Feb 27, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Oct 03, 2014 | Epson Stylus Office Equipment & Supplies
on Sep 17, 2008 | Epson RX620 All-In-One InkJet Photo...
on Aug 31, 2008 | Laser 3115cn All-In-One Printer
Dec 13, 2009 | Epson Stylus 830U InkJet Photo Printer
Oct 27, 2009 | Epson Stylus RX580 InkJet Photo Printer
Sep 15, 2009 | Epson Stylus Photo 870 InkJet Printer
Jul 18, 2009 | Epson Stylus Photo 870 InkJet Printer
May 14, 2009 | D-Link DP 301U (DP-301U) Print Server
Mar 10, 2009 | Epson Stylus Photo R200 InkJet Printer
Apr 13, 2008 | Epson RX620 All-In-One InkJet Photo...
902 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: