Question about Kenmore 62622 Microwave Oven

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Kenmore microwave 721.80014401 has power but doesn't work

My over the range microwave hasn't been used before but it is out of warranty. it has power the light inside turns on but the keypad does nothing. it has the two green dots between where the clock should be. could it be a fuse (if so where are they located) or whatelse could it be?

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5 Suggested Answers

MicrowaveSvc
  • 9030 Answers

SOURCE: kenmore microwave range hood model 665.61612100 manufactured 2001

The problem is likely on the control panel, which we repair nationwide for $39.95 postpaid.

This light failure often occurs when a bulb goes out and the filament shorts, or when the bulbs are removed or installed without first unplugging the oven from the power line. Either can cause such a failure on the controller.

This often can affect the exhaust fan operation, too. The lights and fan can be inopoerable or stuck on.

If you or a friend decide to look into it, we have critical safety information, info on door switch diagnosis and replacement, and

disassembly information at our site, linked here on Fixya: http://tinyurl.com/yzjozk

Posted on Oct 22, 2007

MicrowaveSvc
  • 9030 Answers

SOURCE: Kenmore Microwave model 721 62624200

We see this a lot. The problem is almost certainly on the control panel, which we regularly repair nationwide for $39.95 postpaid.

This light failure often occurs when a bulb goes out and the filament shorts, or when the bulbs are removed or installed without first unplugging the oven from the power line. Either can cause such a failure on the controller.

Details of our service and critical safety information and disassembly information is at our site, linked here on Fixya:
http://tinyurl.com/yzjozk

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on Nov 26, 2007

jmgldsmth
  • 1869 Answers

SOURCE: Kenmore over the range microwave 721.63684300 - nothing works

you must remove the MW take off the cover then look for a large metal can (capacitor) and a white (ceramic) fuse...look and, smell and, you should find the cause

Posted on Apr 22, 2009

localwonder
  • 6784 Answers

SOURCE: No Power

HI, there is a inline fuse located inside the microwave ion the power supply board. check for continuity. replace the fuse if necessary. if the fuse is OK, replace the power supply board.

Posted on Jun 01, 2009

  • 1 Answer

SOURCE: Kenmore microwave - unresponsive keypad

Repaired the unresponsive keypad on my older Kenmore (model 721.68100): Unplug. Remove integral cover for top and sides which is held in place by 5 metal screws. The cover then slides toward the rear. Unplug two connectors to back of keypad and clean them (I used contact spray cleaner). Some of the components retain a charge even when unplugged.

Posted on Jul 11, 2010

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Hello

Plug the microwave into the outlet if the microwave won't power up. Make sure the plugs on the microwave match the type of outlet. A four-pronged outlet can only be used with a four-pronged plug. Same with three-pronged outlets---they only work with three-pronged plugs.


Inspect the plug. Make sure it hasn't been cut or tampered with. Four-pronged plugs can't be cut down to fit a three-pronged outlet. Three-pronged plugs mustn't be forced into four-pronged outlets. A three-pronged plug mustn't be used in a two-pronged outlet, either.


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Thanks

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Since it's under warranty, they will replace or repair it at their choice, and if they replace it, it will be the same model or a "like model".

I'd ask them about it.

We're happy to help and we appreciate your thoughtful rating of our answer.


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