Question about HP Officejet 7210 All-In-One InkJet Printer

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Which port does the phone line plug into in order to receive a fax?

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LINE or the picture of a telephone jack.

Posted on Feb 27, 2009

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Cannot send fax but can receive fax.


You do not give enough information. What happens when you try to receive? Does it ring? Is there any message displayed?

You will have to look through the options in the unit to find the receive settings in the menu. Make sure it's actually set up to receive. Usually there are receive (RX) options such as: manual, fax/tel, fax only, number of rings, distinctive ring and others.

In most cases if the machine is set to manual, you will have to press a button to receive a fax. It may be just the "hook" button, or a start button. Check your owners manual to see which button. In Fax/Tel mode the machine will assume you are using a telephone on the same line. You will have to set the unit to answer after the phone rings a specific number of times(four, for example). After four rings, if you have not picked up the receiver the machine will take the like and receive a fax. If you set it to Fax Only you can set it to answer on any number of rings, but it's best to just set it to one. In this mode the machine assumes it has a dedicated line.

If you have distinctive rings for various people in your home or business then you will have to consult your manual to see how to deal with the different rings.

One last note. Make sure your phone line is plugged into the correct port on the machine. I get a ton of calls at work from people who have the phone line plugged into the extension port, and the phone plugged into the line port.

If none of this helps, you will need someone to look at your fax machine. If you call HP, have your credit card ready.....

Sep 23, 2010 | HP Photosmart 2610 All-In-One InkJet...

1 Answer

Purchased yesterday HP LaserJet M2727nf. Everything works except it won't receive faxes. Philip Schwartz, Esq.


Make sure the display says Auto or Fax. It should not say Manual.
Also check to make sure your phone line is plugged into the "Line" port and not the EXT or Phone ports. These are the 2 most common issues with not receiving. Especially on new machines.

Aug 12, 2010 | HP Printers & Copiers

1 Answer

Does not recognize phone connection --can not send fax or receive fax--no connection. phone line is direct--works good


Hi. Here are some things you need to check: 1. Check the physical connection. Make sure the phone cable you're using is still in good condition. No obvious defects. 2. There are two phone ports behind the printer- Ext and Line. The phone jack from the wall should be plugged in to the Line port of the printer and not in the Ext. port. 3. Make sure to enter your Fax name and the correct Fax number in the printer. These are the basics on how to setup the printer for faxing. Hope these helps.

Mar 21, 2010 | Lexmark X7170 All-In-One Scan/Copy/Fax and...

1 Answer

Can't send or receive faxes ADSL


If you want to use the FAX - use the dedicated line to the FAX Machine..

Hi check the following steps
Problems with sending and receiving FAX

Check the TELEPHONE LINE

Make sure that you have plugged the phone cord directly and securely into the wall jack and into the back port of the fax product. The fax port on your product is marked "Line," "To Wall Jack," or with a wall jack symbol.

Check LIU

Make sure the Line Interface Unit (box that the phone cord plugs into) is fully seated into the back of the fax product.

Remove the SPLITTER

Remove any other devices from the line such as splitters, credit card machines, or telephone answering machines.


Can try sending the Fax on Another Line


CHECK WITH DIFFERENT CABLE
Try using a different telephone cord.



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1 Answer

My Brother mfc-7220 will not accept a fax.


Make sure the phone line is plugged into the LINE port of your machine.

Fax machines will not work reliably on a Cable Phone Line such as VONAGE.

You should have an ANALOG phone line.

Nov 25, 2009 | Brother Printers & Copiers

1 Answer

Setup FAX...


Plug a phone cord into the LINE port of your machine. Ideally it should be a dedicated phone number, but you can share a line.

Sending a fax is just like making a phone call.

Load your original face down , dial the fax number, press send or start.

Receiving will be automatic.

Mar 15, 2009 | Samsung SCX 4521F All-In-One Laser Printer

1 Answer

Cannot send or receive faxes.


Try a phone hand set on the wall jack to make sure you can get a dial tone and the line is alive.
Then plug the fax phone line into that wall jack. Make sure the phone line is also in the right port on the back of the Officejet printer, where it most likely says LINE -IN and NOT where it shows an image of a phone set.

RDO

Nov 17, 2008 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

No dial tone detected


It may be a bad modem on the copier. Plug your phone into the auxillary phone port on the copier and see if you get a dial tone. Also make sure that your cord from the wall is plugged into the line port and not the phone port.

Jul 24, 2008 | HP Officejet Pro L7580 All-In-One InkJet...

1 Answer

Can't use the fax on my Canon MP 530


There are 2 ports on the rear, 1 for the incomming phone line, and one to plug in a telephone handset (passthrough) if the telephone line is plugged into the wrong port, the fax machine is unable to dial properly, So try plugging into the other port on the back, it's just next to the other port hope this helps

Aug 27, 2007 | Canon PIXMA MP530 All-In-One InkJet...

1 Answer

I cannot send nor receive faxes.


Make sure the phone cord from the wall is plugged into the port marked"line" and not "phone".

Apr 29, 2007 | Brother MFC-5840CN All-In-One InkJet...

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