Question about GE Monogram® ZISS420DMSS Side by Side Refrigerator
Water is leaking from top of freezer and freezing on sides and racks.
The evaporator drain line (clear plastic hose from evaporator section to condenser section) is dry which seems to indicate that the drain is blocked.
How do you access the evaporator section to allow for clearing of the drain line?
The problem you are experiencing is normally a blocked evaporator drain line. Whether you have a side by side model or a top mount freezer the solution is relatively the same. Most top mount freezer models have a rear evaporator panel covering the aluminum evaporator coils. There are some instances where the evaporator coils are on the floor. These instructions are for top mount freezers where the rear freezer panel covers the evaporator coils. First of all, if there is an ice maker in your unit, this will have to be removed. Normally there are two screws which can be loosened and the body of the ice maker can be lifted off the screws leaving only a plug in harness to disconnect. Remove the harness either from the plug at the left wall or rear of the freezer and set it to the side. Next, remove all the screws securing the rear panel. Remove the rear panel exposing the aluminum evaporator coils. Be careful not to damage these coils as they contain the freon that cools your refrigerator. If you look closely underneath these coils, there will be ice from frozen defrosted water. Using a hair dryer and not a heat gun, melt all the ice and sop up the water with a towel. Now you will see a drain hole which is normally still blocked with ice. Pour hot water in this hole and sop it up. Keep doing this until you pour water down the hole and it drains into the evaporator drain pan either under or behind your refrigerator. Once you have unblocked this drain line, reassemble and plug the refrigerator back in. Set all controls to the middle settings and within 24 hours, your unit will be functioning correctly once again. If you need further assistance, we are here. Eric Campion
Posted on Feb 27, 2009
You should be able to see the drain under the coil. Part 804 on this diagram. Your drain tube may be stopped up with ice at the upper end
because it drains too slow because it's stopped up at the lower end in the
evaporator pan under the unit at the floor. It can get dust and mold in it.
Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing
it out with hot water and clorox may help.
Make sure it drains quick enough to prevent refreezing.
Posted on Aug 26, 2009
There is a panel over the evap. in back of the freezer section. Remove it and you will see the drain at the bottom of the freezer below the evap.. You will see a little tray with a hole in the center of it. You will need to clean out this tray and run a wire down through it to clean out the tube that runs to your drain pan. Don't use a coat hanger or anything too stiff as it may puncture or pop the hose off. It has to be something flexible but strong. That should do it!
Posted on Dec 26, 2007
SOURCE: GE ZISB48DYB freezer side is
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