Question about Cuisinart Coffeemakers
You should contact Cuisinart's Customer Service as they really stand behind their products and should be able to help you with getting a machine that works correctly.
I've been very impressed with how fast they work to resolve issues with faulty units and they are very prompt in getting back to you with an answer. Give them a call at 1-800-726-0190
Here's a link to their website for contact info, just select United States or International and give them a call or fill out the online web form. It's a good idea to have your model and serial
number available when you call.
Rather than go into what you could do, since your coffee maker is about 1 year old, I think you'll discover that it's still covered under their warranty.
Hope you find this info helpful and best regards!
Posted on Aug 04, 2009
SOURCE: cuisinart Grind and Brew 10
Replacement time. a certain percentage of thse have this problem. There is a small, non-replaceable tube in the inside toward the bottom that has become melted/damaged.
Posted on Dec 17, 2008
SOURCE: Leaking cuisinart grind and brew
Our Cuisinart grind and brew was leaving a puddle under it after making a pot of coffee. I called Cuisinart this week and it turns out the handle of the carafe has to be lined up in the middle of the opening for the carafe. It will be under the word Cuisinart, in the middle.
We have now made several pots with NO residual puddle of water or coffee. It also seems to be making the pots quicker.
Before trying this I had run 2 pots of water with 1/2 cup white vinegar in it also. But it still puddled until we lined up the carafe as noted above.
Posted on Jan 16, 2009
The two most common reasons for overflow or underflow have to do with the carafe lid and the filter basket - they key to smooth flow with this coffee maker is making sure the filter basket and carafe lid are making the proper contact with each other so that the center knob on the carafe lid pushes slightly up on the filter basket spring. Make sure the carafe lid is completely closed. Make sure the filter basket is pushed all the way down. Make sure you are not using the gold tone filter and a paper filter at the same time. For some reason, I get better results when the handle of the carafe is resting against the right side wall. If everything is in place, I would suspect a problem with either the filter basket being clogged or some problem with the carafe lid - call Cuisinart as they should be able to order these parts for you.
Posted on Sep 29, 2009
you need to run a few pots of straight white vinegar through the machine to clean out the lime build up in the tubes. the first time you do it, after it starts to pump the water, shut it off for a few hours and let the vinegar sit in the tubes. after doing this run a few pots of cold water through before making coffee.
Posted on Nov 08, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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