Question about ION Audio TAPE2PCA Single Dual Cassette Deck

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Tape2PC USB "not recognized"

The Tape2PC machine connects to a computer with a line that plugs into the computer's USB port. The machine worked for several uses, but then when I tried to connect it, my computer gave a message "USB device not recognized." I tried it with other computers too -- so I know it is not only an issue with one computer. The machine turns on and the tape deck functions seem fine, but it will not transmit sound to a computer.

I have gotten no help from the manufacturer.

If the problem is only the connector line, I don't know if I can simply find a replacement somewhere.

Any suggestions? Thanks!

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  • o0 moon 0o Mar 11, 2009

    exactly the same thing! what can we do?

  • o0 moon 0o Apr 10, 2009

    have you adjusted the sound settings in the control panel, changing output to 16bit 4400hz for the device? I'm at work at the mo but can be more specific later when I log on at home. I had my unit repaired(changed pcb usb) by numark.

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I had the same problem a few days ago (April 5 2009). The problem turned out to be a dodgy USB socket on the back of the Tape2PC. There was a bent & broken pin in the USB socket.

Perhaps you have a similar problem with the USB port - have a close look at it in good light.

I took the the cover off the tape2pc (6 screws), and then removed the small circuit board containing the USB socket (2 screws). The part number on this board is 0038-2410-0000. This small board is connected to the main circuit board on the base of the box by a short cable. You just unplug this cable from the USB port board, cut a cable tie, and replace the USB port board. It is a very simple and quick job - it took no more than 10 minutes and only requires a small Philipps head (+) screw driver.

I don't know where you live, but I phoned the UK distributor for Ion and received a replacement board within 2 days.

The PC now recognizes the tape2pc again but I can't get any volume when I try to record my cassettes. Any suggestions with this?

Posted on Apr 10, 2009

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