Question about HP OfficeJet 6110 All-In-One InkJet Printer

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Incoming faxes not received, all else works.

Have one line for phone and fax, with answering machine. When fax comes in get "phone off the hook" have checked all connections which are in order.
Rings were set at 6 for fax. and 4 on answering machine but just changed fax to 2 rings.
Had a test done and after 4 rings, answering machine picked up and I heard fax beeps and same "phone off the hook"
Anyone know what's going on ?

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Hi there,

It is your phone answering machine that must pick up in three rings or less.

Therefore 4 is too much. I would not limit number for fax machine itself.

On receipt of fax sometimes seems like it will not work when answering machine picks up in the middle. However, leave it and it will work. Sometimes sender will hear your answering machine and cancel as well. So try to ensure they don't give up at other end as well.

Good Luck!

Posted on Feb 28, 2009

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