Question about Logitech Quickcam Chat Webcam

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I have windows vista, the latest skype, and a logitech communicate styx It operates briefly when I respond to a video call, then says skype can't find my webcam, or the microphone. but it can because it operates momentarily. So i reinstalled the latest webcam driver. but still won't work

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Normal 0 See section A. Skype in the info below to setup the Audio & Video.
Also send this to your family and friends so they have their computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:

  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.
The camera and audio should function properly. Your friends and Family will now be able to see and her to you.
B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://ca.messenger.yahoo.com/download/ ) set it up as follows:
  1. Click on Messenger at the top left and then go down to Preferences and then the Preference Window will come up.
  2. Next click on Calling and Devices. In the Calling & Devices on the right and set the Microphone and Speakers to the computer Audio Card or sound device installed in the computer.
  3. Just below that, go to the Test Audio section and (in blue writing) click on Open the call setup assistant” and follow the instructions on the left window.
  4. Then after completing the Audio Setup, go to down and click on Webcam it should BRODCSAST and you will see your picture.
  5. To Chat, click on MESSENGER and then
  6. After make necessary settings, click on APPLY, then OK.
  7. Then click on MESSENGER and go to my WEBCAM ready to use.
Hope this helps. Bud

Posted on Jul 02, 2009

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Posted on Jan 02, 2017

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2 Answers

When I try to sign into oovoo it always says fail to sign in. How do I fix it?


Hello!
Sign in failure can be caused not only by the camera or Skype, but also by slow connection.

You first need to make sure that your camera is functional. Please, follow these steps and open these two windows:
  • QuickCam software: Start>Programs>Logitech>Logitech QuickCam and
  • Logitech Webcam Software: Start>Programs>Logitech>Logitech Webcam Software
  • Make sure you can see yourself in the Webcam software window
  • Close the webcam software window
Make sure your webcam is selected in Skype settings so that Skype can use it:
  • Sign in to your Skype, click Tools>Options>General>Video Settings
  • Check (click to have "tick" in the box) both "Enable Skype Video" and "Start my video automatically when I am in a call
  • Under Select Webcam (Default video device) choose Logitech QuickCam Communicate STX
  • Save
  • In Audio Settings choose Logitech Mic to be your default microphone (you have it built in your camera)
  • Check to mark the box "Let Skype adjust my audio settings"
  • Save
  • It should work now.
If you experience issues like signing in to your Skype is taking too long, Can't sign in, or you can't see or hear the other person, then you should contact your internet provider for slow connection. Also, you can check your connection using Speed Test online (www.speedtest.net).

Regards!

Jun 28, 2011 | Logitech Quickcam Chat Webcam

1 Answer

Hi, i tried using skype with logitech quickcam but pup-up told me this message: Another application (communications helper.exe) tries to access Skype but we are not able to respond. Try to restart the...


The easiest thing to try is just disabling "Communication_Helper.exe" in Skype. Go to Skype / Tools / Options / Advanced, and at the bottom you will see text that says "manage other programs' access to Skype". Click that and you'll get a window, which should list "Communication_Helper.exe". Deny access to that (don't remove it, because it will just come back), and try your call again.

Be aware, however, that this is only a quick fix and does not solve the problem. When Logitech and Skype have problems like this, they can be pretty big ones, and can cause performance problems as well as interface problems.

The Logitech QuickCam application software is not required for the Logitech Camera to function properly in Skype. If you are not using the QuickCam application for anything else, then you should seriously consider uninstalling it.

That will solve this problem, and various other potential problems and performance issues, permanently.

To uninstall it just go to Control Panel / Add or Remove Software (or Uninstall a Program in Vista/7), find "Logitech QuickCam" (NOT Logitech Camera drivers), and uninstall.

Then reboot to get rid of the background processes, and test Skype again.

May 05, 2011 | Logitech QuickCam Connect Webcam

2 Answers

This problem is all over the place, but people are misunderstanding the problem. It only occurs with INCOMING video (sometimes after just a few SECONDS). OUTGOING video is fine (so it's not a problem...


  1. Most Programs Don't run 64 bit operating systems very well nor have the driver support 32 bit will work fine setting that aside open internet explorer left click tools go to compatibility view settings check display all websites in compatibility view. And read below as well if this is no fix go to skype support for more help.This sounds like your problem is yours in settings .
  2. Update your Windows with the latest Service Packs and updates, available via Windows Update.
  3. Then reinstall Skype.
  4. After installing Skype it's important to adjust your firewall settings.
  5. Ensure you have the latest device drivers for sound and video (available on the device manufacturer's website).
  6. Make sure that you have the latest version of DirectX (the core multimedia component of Windows) installed on your computer.
How can I see how much bandwidth a Skype video call is using? To see how much bandwidth is being used during a video call for:
Skype for Windows
  1. Go to: Tools > Options > Advanced > Advanced settings
  2. Tick option Display technical info during calls
  3. Click Save
During calls, click on the downward-pointing arrow (next to the volume slider) - it has the rollover text Other call functions - and choose Call Technical Info.
Bandwidth (BW) usage is shown under the Basic section:
BW (avg/60sec): upload
BW (avg/60sec): download

Oct 08, 2010 | Acer Aspire 5100 Notebook

1 Answer

I have a Logitech Quickcam Pro 9000 with the latest drivers and the latest Skype installed. I can see the other person during a video call, but I can't see myself and they can't see me. Just a spinning...


hello, try to close all the quickcam software before you open skype. I think its a program collision. also check msconfig that no logitech program starts. click->start->run->write msconfig and click startup tab. uncheck all logitech. get back if it doe sent work

Oct 12, 2009 | Logitech Quickcam Chat Webcam

1 Answer

I can't get the video to work on skype. The solution said to add


If you have problems when you use your Logitech device in Skype, you may have to configure the audio and video setting in Skype. To do this, follow these steps:
  1. Start Skype.
  2. On the Tools menu, click Options.
  3. In the navigation pane of the Skype Options window, click Audio Settings.
  4. Select your Logitech device as the default microphone. (if it has a built-in mic) For example, select Logitech Communicate STX.
  5. In the navigation pane of the Skype Options window, click Video Settings.
  6. Select your Logitech device as the default Webcam. For example, select. Logitech Communicate STX
  7. Click Save.
  8. Test Logitech by making a Skype test call.
For more information about how to configure Skype Messenger, please visit the following Skype Web site: http://support.skype.com (http://support.skype.com)

Aug 29, 2009 | Logitech QuickCam Communicate STX Webcam

1 Answer

Hi, i would like to take live picturs and/or video while i am chating with skype and dont know how to do it. will you help me ? thanks, eddie


>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>- --> Skype issues with your QuickCam Communicate STX trnsp.gif Detailed Description 1754.1.0.jpg This article explains what to do if you have problems using Skype with your QuickCam Communicate STX.
Model Number: V-UBK45
trnsp.gif Answer If you are experiencing difficulties using the QuickCam Communicate STX with Skype, check the following:

Verify the QuickCam Communicate STX is functional:
  1. Launch QuickCam software (Start > Programs > Logitech > Logitech QuickCam)
  2. Verify that you can see yourself in the QuickCam window as shown below:
    11578.1.0.jpg
  3. Close the QuickCam window.
Verify that the QuickCam Communicate STX is selected in the Skype Settings:
  1. Launch Skype (Start > Programs > Skype > Skype)
  2. Click Options from the Tools menu as shown below:
    11641.1.0.jpg
  3. Select the Video Settings option from the Skype sidebar as shown below:
    11680.1.0.jpg
  4. Check the Enable Skype Video checkbox as shown below:
    11597.1.0.jpg
  5. Check the "Start my video automatically when I am in a call" checkbox as shown below:
    11595.1.0.jpg
  6. Verify that your QuickCam Communicate STX is selected from the Camera drop-down menu as shown below:
    11638.1.0.jpg
  7. Verify that your QuickCam Communicate STX is selected from the Microphone drop-down menu as shown below:
    11639.1.0.jpg
  8. Verify that the "Let Skype adjust my audio settings" option is checked in Audio Settings as shown below:
    11679.1.0.jpg
If you still cannot see or hear the other person, it can be due to a variety of possible issues, including:
  • Windows or third-party firewalls
  • Your internet service provider (AT&T, Comcast, etc) could be blocking certain services.
  • Missing Windows system components.

Jan 10, 2009 | Logitech Quickcam Chat Webcam

1 Answer

Built in Microphone doesn't work in AIM, Windows Live Messanger


You would be surprised at how many people don't realize that each application has it's own configuration screen.

It's not the end-users fault - like you said... the instructions could be a BIT more clear.

Feb 12, 2008 | Logitech QuickCam Communicate STX Personal...

1 Answer

No picture transmitted


Is your driver compatible with VISTA?

Sep 13, 2007 | Logitech QuickCam Communicate STX Personal...

1 Answer

Webcam not working


Try the following: 1. Install the latest drivers, which will have support for Vista. Your drivers are probably ment for XP and below. 2. You could also try with an installation guide for sound and video. Most IM has this function, i.e. MSN Messenger.

Mar 19, 2007 | Logitech QuickCam Communicate

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