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I have an HP v40 - paper jam light stays on - HP LaserJet P2015dn Printer

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This has been known to be a formatter problem on many 2015s. It's worth ringing HP Tech support, and explain to them that you have already confirmed there is no paper jam.

It may also be worth mentioning you've had a similar problem, whihc was the formatter, as this is a major problem for these printers.

Posted on Mar 03, 2009

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