Question about Kenmore 20172 Top Load Washer
This problem is commonly attributed to a lid switch malfunction. I will need a more accurate model number to confirm (located under the washer lid along the tub rim). "110" is only the beginning prefix of the model number, which identifies the manufacturer. I will need the remaining numbers to determine how the washer is configured.
The lid switch is usually mounted under the washer top casing, on the right hand side on most top load models. It is activated by a plastic piece on the lid (called a "Lid Strike") through a small hole on the rim of the wash tub opening. In many cases the lid strike breaks off the lid, or the lid switch becomes loose and no longer makes contact. Inspect the lid to make sure the lid strike is still intact, and then inspect the mounting screws (adjacent to the small opening on the wash tub rim) and make sure they are snug.
A replacement lid switch can be purchased on line at searspartsdirect.com, repairclinic.com or appliancepartspros.com. All three sites offer competitive pricing, so shop all three for the best price. For instructions on how to replace a lid switch, you can refer to my profile and look under my "Tips and Tricks" for links for Replacing a Lid Switch. If you still need assistance, please contact me and let me know. PS If the lid switch IS defective and you need instructions on how to by-pass it in order to drain the wash tub, let me know. In addition, if my diagnosis is not correct, please post back and elaborate a bit more so I can assist you further.
Posted on Feb 26, 2009
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Posted on Jan 02, 2017
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